Onsite Work Location: This position is listed as “Onsite”; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location
Responsibilities
Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interacts with business stakeholders and subject matter experts to understand requirements through gathering, documenting, and analyzing business needs.
Prepares and advises on business analysis policies, processes, best practices, and standards to promote a consistent business analysis practice within the organization.
General Skills
Leads and conducts business analysis to assess client’s business problems/opportunities and documents requirements so that I&IT solutions can be determined.
Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Conducts business analysis at varying levels of detail appropriate to the project and its phases, aligning with:
OPS Unified Project Management Methodology
Enterprise Architecture and Gating Process
OPS Standard Systems Development Methodologies
Develops strategies, prepares business cases and cost-benefit analyses, and conducts feasibility studies for business I&IT initiatives.
Designs sound processes for requirements gathering, including JAD sessions, interviews, mockups, etc.
Performs:
Business modeling
Use case modeling
Conceptual and logical data modeling
Process and data flow modeling
Use case surveys
Business rules definition
Non-functional requirements definition
Monitors progress, resolves problems, and reports regularly to I&IT management and stakeholders.
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
Experience
Requirements Gathering/Use Case Development, competent in user accessibility, concurrency, cyber, TRA, PIA requirements, cloud services, Power BI.
Developing strategies, preparing business cases, and cost-benefit analyses.
Conducting requirements gathering, developing documentation (including presentations and briefing notes), and engaging stakeholders.
Using Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Awareness of emerging I&IT trends and technologies.
Strong analytical, problem-solving, and decision-making skills.
Excellent verbal and written communication skills; interpersonal and negotiation skills.
Proven ability to work as a team player and meet deadlines.
Managing Product backlog and user stories in Azure DevOPS or similar
Incident Response Management and Case Management
Documenting API Integration
Reporting via PowerBI or similar
Desirable Skills
Experience using information retrieval packages.
Knowledge and understanding of Information Management principles, concepts, policies, and practices.
Ability to translate business and data requirements into specifications for designing appropriate technology solutions.
Familiarity with a wide range of business analysis methods, tools, and techniques, such as:
Business functional modeling
Business event modeling
Business process mapping
Experience with structured, object-oriented, and agile methodologies for user requirements.
Ability to develop performance measures for business analysis evaluation and follow-up.
Knowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
Experience with UX/UI and testing against user stories
