General Manager Fat Ox Banff | Creative Restaurants Group Lead One of Banff's Most Exciting Restaurants------ MUST LIVE IN BOW VALLEY AREA
Fat Ox is looking for an exceptional General Manager to lead one of Banff's busiest and most dynamic restaurants.
This is not a role for someone who simply maintains standards. We're looking for a leader who builds culture, inspires teams, drives sales, and creates unforgettable guest experiences every single day.
If you're passionate about hospitality, thrive in high-volume environments, and believe leadership starts on the restaurant floor—not behind a desk—we'd love to meet you.
About Fat Ox
Fat Ox is a vibrant Italian-inspired restaurant in the heart of Banff. We combine handcrafted food, exceptional cocktails, energetic hospitality, and a strong team culture to create memorable guest experiences.
Fat Ox is part of Creative Restaurants Group, a growing hospitality company operating multiple successful restaurants throughout Alberta and Hawaii.
What You'll Do
As General Manager, you'll be responsible for every aspect of the restaurant, including:
- Leading and developing a team of 60+ employees
- Creating an incredible guest experience every shift
- Driving sales, profitability, and operational excellence
- Hiring, coaching, and mentoring future leaders
- Managing labour, food costs, inventory, and budgets
- Building strong relationships within the Banff community
- Working alongside the Executive Chef to deliver exceptional food quality
- Maintaining the highest standards of cleanliness, organization, and hospitality
- Supporting marketing initiatives and local events
- Being present on the floor during peak service periods
What Success Looks Like
You understand that great restaurants are built through consistency.
You lead by example.
You coach instead of criticize.
You hold people accountable while earning their respect.
You believe:
- Hospitality comes first.
- Standards matter.
- Details matter.
- Cleanliness matters.
- Leadership matters.
What We're Looking For
- Minimum 5 years of restaurant management experience
- Previous General Manager experience preferred
- High-volume restaurant experience
- Strong financial acumen
- Experience managing P&Ls
- Proven leadership and coaching abilities
- Excellent communication skills
- Passion for hospitality
- Calm under pressure
- Positive attitude with high expectations
Bonus if you have experience with:
- Craft cocktails
- Wine programs
- Italian cuisine
- Tourism destinations
- Banquet or event operations
Compensation
We offer a competitive compensation package including:
- Competitive salary
- Performance bonus opportunities
- Health & dental benefits
- Dining discounts
- Leadership development
- Career advancement opportunities within Creative Restaurants Group
- Opportunity to help shape one of Banff's premier restaurants
Why Join Us?
We're building something special.
We believe great restaurants start with great people.
We invest in our leaders.
We believe in promoting from within.
We're passionate about food, hospitality, and creating workplaces where people genuinely enjoy coming to work.
If you're looking for a company where your ideas matter and your leadership can make a lasting impact, we'd love to hear from you.
Apply Today
If you're ready to lead one of Banff's premier restaurants, apply through Indeed with your resume and a short cover letter telling us why you're the right fit for Fat Ox.
Pay: $75,000.00-$85,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Paid time off
- Store discount
- Vision care
Work Location: In person