Job Overview
We are seeking a dynamic and experienced Supervisor/Assistant Manager to lead our retail team and ensure the smooth operation of our store. This role involves overseeing daily store activities, managing staff, and delivering exceptional customer service. The ideal candidate will possess strong leadership skills, retail management experience, and excellent communication abilities. Bilingual skills and proficiency in sales management tools are a plus. This position offers an opportunity to grow within a vibrant retail environment while contributing to the success of our business.
Responsibilities
- Lead and supervise store staff, ensuring high levels of customer service and operational efficiency
- Manage daily store operations including merchandising, pricing, and inventory control
- Recruit, interview, and train new team members to foster a skilled and motivated workforce
- Oversee payroll processing, cash handling, and bookkeeping tasks with accuracy
- Develop and implement sales strategies to meet or exceed sales targets
- Handle customer inquiries, complaints, and resolve issues promptly to maintain customer satisfaction
- Coordinate marketing initiatives and promotional activities to increase store visibility
- Monitor store performance metrics and prepare reports for senior management
- Conduct regular team meetings to communicate goals, updates, and training sessions
- Ensure compliance with company policies, safety standards, and regulatory requirements
Qualifications
- Proven supervisory or assistant management experience in retail or related fields
- Strong leadership skills with the ability to motivate and develop team members
- Excellent communication skills; bilingual abilities are preferred
- Proficiency in POS systems, merchandising software, and basic bookkeeping tools
- Experience with recruiting, training & development, and performance management
- Knowledge of sales management, pricing strategies, and store management best practices
- Ability to handle cash transactions accurately and manage payroll processes
- Strong organizational skills with effective time management capabilities
- Customer service-oriented mindset with excellent phone etiquette and interpersonal skills
- Competency in budgeting, marketing initiatives, and administrative tasks
- Multilingual skills are advantageous for serving diverse customer bases
This role is vital for maintaining the operational excellence of our retail store while fostering a positive shopping experience for our customers. We seek a dedicated leader ready to contribute their expertise to our team’s success.
Pay: $21.00-$24.00 per hour
Benefits:
- On-site parking
- Store discount
Work Location: In person
