Job Description
Dementia Support Navigator - Community Inclusion
Reporting to the Director of Programs, the Dementia Support Navigator – Community Inclusion supports individuals and families impacted by dementia through culturally safe navigation, emotional support, system coordination, and community connection.
This role also supports Alzheimer Calgary’s commitment to diversity, equity, inclusion, and culturally responsive service delivery by building relationships with equity-deserving communities, identifying barriers to access, and supporting the implementation of organizational DEI priorities.
The position combines direct client support with community development, partnership building, and internal collaboration to help ensure services are inclusive, accessible, and responsive to the diverse experiences of people living with dementia and care partners.
The role works closely with organizational leadership and external partners to strengthen dementia-inclusive communities and improve equitable access to supports and services.
Key Responsibilities
Dementia Support Navigation
- Provide emotional support, education, and system navigation for people living with dementia and care partners through phone, virtual, and in-person support.
- Support individuals and families in understanding dementia, available services, and care planning options.
- Assist clients in navigating health, community, financial, housing, and social support systems.
- Provide strengths-based, trauma-informed, culturally safe, and person-centred support.
- Facilitate or co-facilitate support groups, workshops, and education sessions as required.
- Maintain accurate documentation and progress notes within Apricot 360.
- Make appropriate referrals and linkages to internal and external community resources.
Equity & Community Inclusion
- Build and maintain relationships with ethnocultural, Indigenous, 2SLGBTQ+, rural, and other equity-deserving communities and organizations.
- Support outreach efforts to increase awareness of dementia supports within underserved communities.
- Identify barriers to accessing dementia services and recommend practical solutions to improve inclusion and accessibility.
- Support adaptation of programs, resources, and approaches to better meet diverse community needs.
- Participate in community events, collaborative initiatives, and sector partnerships that strengthen dementia-inclusive communities.
- Help identify opportunities for partnership, co-design, and community-led initiatives.
Organizational DEI Support
- Support implementation of organizational DEI priorities and roadmap initiatives in collaboration with leadership and external consultants.
- Provide frontline insight and community-informed perspectives to help shape service improvements.
- Contribute to internal discussions related to culturally responsive practices, inclusion, and accessibility.
- Assist with identifying relevant community resources, partnerships, and learning opportunities for staff and programs.
- Support evaluation and data collection related to equitable access and community impact.
Community Engagement & Education
- Deliver dementia education and awareness sessions to community organizations, professionals, and community groups as required.
- Support relationship-building with health, social service, and community organizations across the Calgary region.
- Maintain awareness of emerging trends, resources, and best practices related to dementia care, inclusion, and community development.
General Responsibilities
- Participate in team meetings, supervision, committees, and organizational initiatives.
- Contribute to program evaluation, reporting, and continuous improvement activities.
- Promote principles of human rights, social justice, inclusion, and respect for diversity in all work.
- Contribute to a positive, collaborative, and supportive team environment.
- Perform other related duties as assigned.
Skills & Attributes
- Compassionate, relational, and approachable.
- Strong understanding of equity, inclusion, and intersectionality.
- Ability to balance direct support work with systems and community-focused initiatives.
- Comfortable working in complex systems and collaborative environments.
- Curious, adaptable, and community-minded.
- Strong critical thinking and problem-solving skills.
- Ability to work independently while contributing to team goals.
Qualifications
- Bachelor of Social Work degree required.
- Registration with the Alberta College of Social Workers.
- Experience providing trauma-informed, culturally safe, person-centred support.
- Strong understanding of dementia, caregiving, and community-based supports.
- 3 years experience working with diverse communities and/or community development approaches.
- Demonstrated ability to build partnerships and relationships across sectors and communities.
- Strong communication, facilitation, and interpersonal skills.
- Experience with systems navigation, advocacy, and community resource coordination.
- Strong organizational and documentation skills.
- Experience with Apricot or similar databases considered an asset.
Alzheimer Calgary is committed to fostering a diverse, equitable, inclusive, and accessible workplace and community. We welcome applicants with diverse lived experiences, backgrounds, identities, and perspectives, and are committed to building an organization that reflects the communities we serve.
Please send your resume and coverletter to [email protected]. Please write "Dementia Support Navigator - Community Inclusion" as the subject of your email.
Pay: $55,000.00-$68,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Mileage reimbursement
- Paid time off
- RRSP match
- Wellness program
- Work from home
Work Location: In person
