Manager, Privacy and Compliance
We are committed to pay transparency and equity. The hiring range for this role is $75,000 - $85,0000 annually.
We wake up to a different alarm.
The issues impacting our communities here in the GTA keep us awake at night. But it’s also what gets us up each day, determined to fight local poverty and its interconnected challenges, and to make this region everything it can be for everyone who calls it home. We believe in the power of community, of people coming together, doing what it takes to build and transform neighbourhoods where everyone can thrive. Any Way We Can.
United Way Greater Toronto is currently seeking a Manager, Privacy and Compliance to join our team.
How you will make a difference:
Reporting to the Chief Financial and Operating Officer (CFOO), the Manager, Privacy and Compliance will develop, implement and monitor UWGT’s privacy policies, procedures, and practices to ensure compliance with applicable laws and regulations. This role supports the Privacy Officer in fostering a culture of privacy awareness and ensures that all business processes align with privacy requirements. The Manager, Privacy and Compliance, collaborates with various departments to integrate privacy considerations into organizational initiatives and provides guidance on data protection matters.
POSITION OVERVIEW:
- As part of our strategic plan, we are strengthening privacy, data protection, and governance to build trust, mitigate risk, and support our expanding engagement with stakeholders. The Privacy Program Manager will ensure our privacy policies, procedures, and practices align with evolving regulations (PIPEDA, Law 25, and emerging Canadian laws) while enabling responsible data use for mission-driven impact.
- With increasing digital engagement and data-sharing partnerships, this role will embed privacy into decision-making, balancing compliance with innovation. It will proactively mitigate legal, operational, and reputational risks by implementing privacy by design, data stewardship, and awareness initiatives across the organization.
- Reporting to the Privacy Officer, this position will collaborate with internal and external partners to integrate privacy into policies and operations. It will also lead risk assessments, support incident and business continuity planning, and compliance monitoring to keep the organization secure and future-ready.
MAJOR RESPONSIBILITIES:
1. Policy Development & Implementation
- Develop and update privacy policies, standards, and procedures to align with regulatory requirements (PIPEDA, GDPR, CCPA) and industry best practices.
- Ensure all business and data management processes reflect privacy and consent requirements.
- Implement and maintain a Consent Management Framework to govern how personal data is collected, stored, and used across digital and offline channels.
2. Compliance Monitoring & Auditing
- Conduct regular privacy risk assessments and audits to identify potential compliance gaps.
- Monitor and ensure compliance with data protection laws and regulations.
- Coordinate with legal and IT departments to manage data breaches and incidents.
- Collaborate with IT, Legal, and Marketing to ensure systems capture and maintain consent records, including tracking opt-ins, withdrawals, and data usage preferences.
- Monitor compliance with consent policies and assess risks related to improper data handling or unauthorized processing.
3. Awareness & Training
- Develop and deliver privacy and consent training programs for employees to ensure proper handling of personal data.
- Promote a culture of privacy awareness and transparency, ensuring all staff understand their role in managing data responsibly.
4. Incident Response & Management
- Lead privacy impact assessments (PIAs) and data protection impact assessments (DPIAs) to evaluate risks and improve safeguards.
- Support the development of incident response plans for privacy breaches, including violations related to consent and unauthorized data use.
- Coordinate investigations and remediation efforts in collaboration with relevant stakeholders.
5. Stakeholder Collaboration
- Work with cross-functional teams (Legal, IT, Data & Analytics, Marketing, P&C, DRM, CI and Operations) to embed privacy and consent considerations into all organizational initiatives.
- Provide guidance on ethical data collection and ensure consent mechanisms are user-friendly, accessible, and legally compliant.
- Act as lead on security and privacy assessments requested by corporate partners and external parties.
- Provide customer service to internal & external constituents seeking help or remediation on privacy-related matters.
What you bring to the role:
- Bachelor’s degree in Business Administration, Information Management, Law, or a related field or related experience.
- 5+ years of experience in privacy management, compliance, or a related area.
- Strong understanding of data protection laws and regulations.
- Experience in developing and implementing policies and procedures.
- Strong analytical and problem-solving abilities.
- Familiarity with data protection impact assessments and risk management practices.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively within a team.
- 3+ years of experience in data governance within an enterprise environment.
- Certified Data Management Professional (CDMP), Certified Information Privacy Professional (CIPP/C), Data Governance & Stewardship Professional (DGSP) or similar certifications are an asset.
- Hands-on experience with data governance platforms
- Ability to influence without authority
- Understanding of change management methodologies (e.g., ADKAR, PROSCI) to help drive adoption.
- Familiarity of data privacy regulations such as PIPEDA, Law 25 and CCPA.
- Willingness to actively contribute to the organizational Reconciliation and Equity framework through participation in learning opportunities and implementing anti-oppressive and anti-racist learnings into action internally and externally.
Being part of our team:
- Competitive total compensation package including:
- Salary
- Comprehensive benefits
- Defined benefit employer-matching pension
- Life insurance
- Short-term and long-term disability benefits
- Employee and family assistance program (EFAP)
- Generous paid time off package including vacation, personal and cultural days, summer hours and hybrid work environment
- Commitment to the well-being and work-life balance for our employees
- Collaborative, high-performing, team focused on long-term and collective success
- Largest United Way world-wide
- Work with the GTA’s top philanthropic leaders
Please apply no later than July 2, 2026.
As part of our recruitment process, United Way Greater Toronto offers accommodation for applicants with disabilities. If we contact you about an opportunity, please let us know if you require accommodation.
UWGT is committed to the ethical and responsible use of emerging technologies, including artificial intelligence (AI). While we currently do not use AI for decision-making that produces legal or similarly significant effects, we may use analytics or automation tools to improve donor engagement, personalize experiences, or optimize internal processes.
As per our recruitment policy, internal candidates are encouraged to let their current manager know that they have applied for another role.
About United Way Greater Toronto:
As the largest non-government funder of community services in the GTA, United Way Greater Toronto reinforces a crucial community safety net to support people living in poverty. United Way’s network of agencies and initiatives in neighbourhoods across Peel, Toronto and York Region works to ensure that everyone has access to the programs and services they need to thrive. Mobilizing community support, United Way’s work is rooted in ground-breaking research, strategic leadership, local advocacy and cross-sectoral partnerships committed to building a more equitable region and lasting solutions to the GTA’s greatest challenges.
Diversity & Inclusion:
United Way is committed to creating an inclusive workplace that reflects our diverse community to ensure we’re best equipped to serve it. We encourage candidates from diverse backgrounds and those who may need accommodation to apply to join our team. Our commitment to excellence in diversity goes beyond promoting equity. By incorporating a variety of experiences and perspectives, we create opportunities for innovative solutions and maximize the impact of our work.
Building community takes a community and together, with you, we will shape a stronger, brighter GTA for everyone who lives here. Any Way We Can.
Learn more about our work at unitedwaygt.org.
