iNCOM is a SaaS technology company that offers an all-in-one website + CRM solution to real estate professionals across North America. Our scalable technology gives individual agents and brokers a chance to compete against the big players on digital marketing channels.
We are looking for a team member to help us empower our clients with the required knowledge and help them gain practical skills on how to use our software, generate more real estate leads and close more deals. An ideal candidate can empathize and understand the pain points of being a real estate agent/broker.
Duties and responsibilities:
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Conduct online webinars and attend group training sessions.
- Help clients succeed by creating and publishing educational content, such as videos, e-books, infographics, blog posts and FAQs.
- Create, own and manage the company community groups across social media channels.
- Be the voice of our clients and escalate popular client requests to internal teams.
- Listen carefully to customers’ needs to provide them with a personalized experience.
- Determine inefficiencies and communicate with cross-functional teams to eliminate them.
- Be empathetic, open-minded and maintain a positive attitude regardless of the situation.
- Build an influence over our client base with value-adding content and effective communication strategies.
Who we’re looking for:
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An excellent communicator, both written and verbal.
- Have experience conducting webinars and presenting ideas online on a mass scale.
- Can empathize and understand the pain points of being a real estate agent/broker.
- Bonus points if you have past experience as a real estate agent or working with Realtors, SaaS customer service or sales representative.
- Being comfortable presenting ideas frequently on digital platforms.
- Motivated by helping others and by gaining people’s trust.
- Minimum 2-3 years of experience in a relevant industry.
What We Offer You:
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A fun and vibrant culture that welcomes everyone's talent, ideas and original thinking.
- Join one of the fastest growing marketing companies in North America and be part of a fresh and exciting developments.
- Great earnings and career advancement potential.
- Benefits and performance bonuses.
- Convenient location - 2 min walk from Sheppard West station
Qualified candidates should forward their resume by email
