Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.
At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.
About the Hotel
Homewood Suites by Hilton Toronto/ Vaughan has 140 rooms, owned and operated by Easton's Group of Hotels. Conveniently located near top attractions in Ontario, including Canada's Wonderland, Vaughan Mills Mall and York University.
Benefits
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Discount on Home and Auto Insurance
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Discount on GYM membership
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Perkopolis discounts
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Employee Social Event
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Educational Reimbursement
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On-Site Parking
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Career Development
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Hotel Discounts at Hilton properties
JOB OVERVIEW
Assists in the management of the food and beverage outlet to ensure that quality and service standards are met and maximize food and beverage profits.
DUTIES AND RESPONSIBILITIES
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Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.
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Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
- Ensures food on the buffet or the from the kitchen has good presentation.
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Supervises activity in outlets including restaurant, bar, and room service to ensure smooth operation and guest satisfaction.
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Inspect restaurant daily to ensure high-quality food and food presentation and cleanliness.
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Conduct pre-shift meetings to inform staff of daily events. Review daily specials.
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Ensure side work duties are complete and tables are set before, during and after operating hours.
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Promote teamwork and quality service through daily communication and coordination with other departments.
- May routinely greet guests, serve food and beverage, take reservations, and maintain reservations book if applicable.
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Always provides a professional image through appearance and dress.
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Follows company policies and procedures.
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Assist the banquet department as needed.
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Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS
High school diploma or equivalent and one-year food service experience in a full-service restaurant or similar setting. Some college or supervisory experience is preferred.
This job requires the ability to perform the following:
Carrying or lifting items weighing up to 50 pounds
Remain stationary for extended periods of time
Moving about the outlet(s)
Handling food objects and products
Bending, stooping, kneeling
Accessibility & Accommodation:
Homewood Suites by Hilton Toronto/ Vaughan Hotel is committed to an inclusive, accessible recruitment process. Accommodations are available upon request for all stages of the selection process.
