Join the Team at Mainline Fleet Service
Mainline Fleet Service is looking for a motivated, customer-focused Service Consultant to join our team. We’re a fast-paced, team-driven shop that takes pride in quality work, strong communication, and helping each other succeed.
If you have an interest in vehicles and want to learn more, this is a great opportunity to build your skills in a supportive environment.
About the Role
As a Service Consultant, you’ll be the main point of contact between customers and technicians. You’ll handle service requests, coordinate repairs, and keep customers informed throughout the process.
What You’ll Do
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Greet and assist customers in person and over the phone
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Listen to concerns and create accurate work orders
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Explain recommended services, timelines, and costs clearly
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Coordinate with technicians to keep jobs moving efficiently
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Provide updates and get approvals for additional work
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Schedule appointments and manage workflow
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Maintain accurate customer and vehicle records
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Assist with estimates, parts coordination, and some admin tasks
What We’re Looking For
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Self-motivated and hard-working
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Strong interest in vehicles and willingness to learn
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Team-oriented — works well with others and supports the group
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Good communication and customer service skills
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Comfortable with computers or quick to learn new systems
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Organized and able to manage multiple tasks
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Admin experience is an asset
Requirements
Experience & Requirements
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Automotive or service experience is an asset, but not required
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Valid driver’s license
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Basic understanding of vehicle maintenance is a plus
Benefits
Why Work With Us – Benefits
At Mainline Fleet Service, we believe our people are the key to our success. We offer a supportive, team-focused workplace where employees feel valued, respected, and part of a long-standing local legacy.
Our team members enjoy a comprehensive benefits package that supports health, financial security, and personal growth — including health and dental coverage, life and disability insurance, a pension plan, training and development opportunities, and employee discounts. We also promote work-life balance through regular breaks, steady hours, and a positive, community-minded culture.
Here, you’re more than an employee — you’re part of a team that takes pride in doing great work and supporting one another every step of the way.
Benefits include:
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Competitive hourly wage with performance-based bonuses
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Comprehensive health, and dental insurance
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Life and disability insurance
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Company pension plan
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Employee discounts
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Paid time off and holiday pay
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Training and development opportunities
