Job Overview
We are seeking a professional and organized Receptionist/Front Desk to join our team. This role is vital in creating a welcoming environment for clients and visitors while ensuring smooth administrative operations. The ideal candidate will possess excellent communication skills, strong organizational abilities, and proficiency with office software. Experience in medical or dental office settings, along with familiarity with QuickBooks and Google Workspace, is highly desirable. This position offers an opportunity to contribute to a dynamic office environment and support daily business functions.
Duties
- Greet clients, visitors, and staff in a friendly and professional manner at the front desk
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools
- Perform data entry tasks accurately into various software systems, including QuickBooks and other databases
- Handle filing, document management, and record keeping to ensure organized office operations
- Assist with administrative tasks such as proofreading documents, preparing correspondence, and managing mail
- Support bookkeeping activities related to billing and invoicing when necessary
- Provide excellent customer service by addressing inquiries promptly and courteously
- Maintain a clean and organized reception area to uphold a professional appearance
- Support other clerical duties as needed to ensure efficient office workflow
Requirements
- Proven experience in an office setting, preferably in medical or dental offices (Dental receptionist or Medical office experience is a plus)
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry processes
- Familiarity with QuickBooks or bookkeeping software is preferred
- Excellent phone etiquette with experience managing multi-line phone systems
- Strong organizational skills with attention to detail for proofreading and filing tasks
- Ability to handle multiple priorities efficiently in a fast-paced environment
- Previous clerical or administrative experience required; customer service experience highly valued
- Demonstrated ability to maintain confidentiality and professionalism at all times
- Ability to type accurately and quickly to support administrative functions
This position offers an engaging work environment where your organizational skills and customer service expertise will be valued. We seek a motivated individual committed to providing exceptional front desk support while contributing positively to our team.
Work Location: In person
