Vaultra Self-Storage is currently looking for Full time & Part time Customer Service Representatives to join our team at our NEW Dundas location.
We’re a growing company, and we’re proud to offer an environment where motivated, energetic, and hardworking people can thrive. At Vaultra, our success comes from the people we hire—we invest in training, support, and helping our team members grow.
We care about building a positive, supportive workplace culture where everyone feels valued. Whenever possible, we promote from within and encourage our team to take on new challenges and develop new skills.
If you’re someone who’s eager to learn, take initiative, and grow with a company, you’ll feel right at home here. We’re here to support you every step of the way.
Location: 3484 Dundas St W, York, ON M6S 2S1
Working Hours: Sunday thru Saturday
** Work hours may vary to fit business needs
What's in it for you:
- Full-time, year-round position
- The chance to grow with a fast-growing company that truly values its people
About you:
- Minimum 1 year of customer service experience (self-storage experience is a plus)
- Previous sales experience is considered a strong asset
- Reliable, punctual, and self-motivated
- Comfortable using technology, including smartphones and tablets
- Strong communication skills
- Able to stay organized and effective in a fast-paced environment
- Committed to creating an inclusive and respectful environment for people of all backgrounds
- Physically capable of meeting the day-to-day demands of the role, including occasional lifting of up to 50 lbs
What you'll be doing:
- Delivering excellent customer service
- Opening and closing the site
- Showing and renting storage units
- Handling customer inquiries (phone, email, and online)
- Processing payments and managing accounts, including collrctions
- Selling storage merchandise items
- Managing move-ins and move-outs, including inspections and paperwork
- Maintaining a clean, safe, and well-kept office and facility environment, including washrooms
- Conducting regular facility and unit checks for damage, occupancy, and maintenance needs
- Ensuring all units are clean and ready for new customers
- Assisting the Facility Manager with daily, weekly, and monthly operations
- Supporting other tasks as needed
We’re open to candidates who demonstrate strong leadership potential and a genuine passion for customer service.
If you’re looking for a hands-on role where you can grow and make an impact, we’d love to hear from you.
No phone calls, please.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Part-time, Permanent
Part-time hours: 20-24 per week
Pay: From $18.00 per hour
Work Location: In person
