Job Number: LSC-TO-2605
Job Title: Supervisor, Respite Services
Date Posted: May 12, 2026
Position Summary
Luso Canadian Charitable Centres is seeking a Supervisor, Respite Services to lead the delivery of its Toronto-based short-term respite program. This role is responsible for overseeing program operations, ensuring high-quality, person-centred supports for individuals with intellectual and/or developmental disabilities, and providing leadership to staff while supporting families and caregivers.
Employment Type
- Permanent Full-Time
- In-person position
Work Location & Program Assignment
Luso Support Centre Toronto
– 2295 St. Clair Avenue West, Toronto, ON
– Respite Program (Short-Term Respite)
Schedule
- Condensed 4-day work week
- Permanent weekend shifts required (Saturday and Sunday)
- Flexibility required for evenings and extended hours as needed
- On-call responsibilities as required
Reporting To
Associate Director of Operations
Key Responsibilities
- Oversee daily operations of the Toronto short-term respite program
- Coordinate intake, scheduling, and service delivery
- Supervise, support, and evaluate respite staff
- Develop staffing schedules and ensure appropriate coverage
- Monitor program quality, utilization, and participant outcomes
- Act as escalation point for participants, caregivers, and staff
- Ensure adherence to Ministry guidelines, policies, and procedures
- Oversee incident reporting, documentation, and follow-up
- Maintain staff training compliance (First Aid, safety protocols, etc.)
- Track program data and prepare internal reports
- Support budget tracking and resource planning
- Collaborate with internal teams and leadership
- Assist with direct support responsibilities as required, working alongside staff to ensure high-quality participant care
Qualifications & Requirements
- Post-secondary education in Social Services or related field
- 3-5+ years experience in developmental services, respite, or community programming
- Demonstrated supervisory or leadership experience preferred
- Strong knowledge of Ontario developmental services sector
- Experience with scheduling, staffing, and program oversight
- Valid CPR and First Aid Certification
- Current Vulnerable Sector Police Check
Skills & Competencies
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Sound judgment and problem-solving ability
- Ability to manage competing priorities in a dynamic environment
- Strong organizational and administrative skills
- Client-centred and service-focused approach
Physical Requirements
- Ability to support program environment as needed
- Active movement throughout the workday
- Occasional direct support may be required
Accessibility Statement
Luso Canadian Charitable Centres is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request throughout the recruitment and selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
Pay: $55,000.00-$60,000.00 per year
Work Location: In person
