Alpha Auto Group (AAG) is a Canadian automotive retailer with a rapidly expanding network of dealerships across North America. We focus on providing exceptional customer experiences, developing high-performing teams, and fostering trusted partnerships with our manufacturers, all while maintaining a dedication to excellence rooted in drive, discipline, and a data-driven mindset.
At AAG, we’re continuing to grow and shape the future of the automotive industry. We’re currently hiring a Sales Manager to join our team at Ogilvie Subaru.
At Ogilvie Subaru, we’re a tight-knit, collaborative team that genuinely supports one another. Your ideas are valued, your contributions are recognized, and you’ll have every opportunity to grow your career. It’s a workplace where you can thrive - both personally and professionally.
What We Offer
Compensation & Benefits: Competitive pay, performance-based incentives, and a comprehensive benefits package.
Career Growth: Ongoing training, mentorship, and opportunities for advancement.
Results-Oriented Culture: A high-performance environment where passion, achievement, and impact are recognized and celebrated.
Responsibilities
- High consideration for the customer experience, willing to consistently commit to following through with prospecting calls and follow-up with customers within specific time frames.
- Train and manage the sales team to accomplish goals on F&I products that create a great ownership experience and increased consumer satisfaction.
- Conduct and attend regular team meetings, review and set team and individual goals and sales department performance and strategies
- Build out culture and team engagement. Motivate your team to achieve key goals, performance expectations ensuring that the monthly department targets and gross profit objectives are achieved or surpassed.
- Promote and practice keeping detailed records of all interactions with customers.
- Handle all customer queries and concerns with a genuine intent to solve their problem.
- Personally strive for and promote within your team continuous growth and improvement by updating job knowledge by participating in educational opportunities and reading manufacturers’ publications.
- Analyze business metrics to resolve shortfalls and implement action plans to elevate performance, driving business through a high-level of involvement in day-to-day operation.
- Help teach and coach your team to overcome objections, close sales, and perform all other steps of the sales process.
- Always maintain professionalism, tact, diplomacy, and sensitivity in order to align with the company's brand and image.
Qualifications
- Experience and willingness to cultivate strong working relationships with direct and indirect reports, inter-departmental managers and larger dealer groups to collaborate and support the entire business.
- Detail and process oriented with strong problem solving, analytical and numerical skills.
- Highly effective communication (written and verbal), interpersonal and negotiation skills in order to work with customers, colleagues and numerous outside suppliers and stakeholders.
- Excellent time management and organizational skills.
- Excellent computer skills with proficiency in MS Office applications. (i.e., Excel, Word)
- Exceptional work ethic, takes pride in providing exceptional customer centered service, always acting with integrity and with the best interests of the company in mind.
- Growth mindset - open to continuous coaching, feedback and support in development both within your own role but also outwardly in how you lead your team.
- Resilient and open to an ever changing environment and processes as the company continues to grow and adapt to an ever evolving market.
- Experience working with KPI’s to determine areas of high and low performance and interest in continuous personal and professional growth.
- Valid driver's license with a clean driving record.
Job Type: Full-time
Pay: $80,000.00-$120,000.00 per year
Benefits:
- Extended health care
- Paid time off
Experience:
- Customer Service: 5 years (preferred)
- Sales: 3 years (preferred)
Licence/Certification:
- Driving Licence (required)
- OMVIC (preferred)
Work Location: In person
