On Call
There are some GREAT PEOPLE out there... we should know we hire them!
IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:
https://www.myworkday.com/mohegan/d/inst/1$9925/9925$12295.htmld
THEATRE USHER (DUAL BOX OFFICE ASSOCIATE)
On Call
$19.58
Application Deadline: June 14, 2026
Do you anticipate guests’ needs, exceed their expectations and respond to requests, concerns and issues in a positive and professional manner? At Fallsview Casino Resort we provide our guests with incomparable casino player rewards and VIP treatment. If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you.
The job involves:
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Directing and escorting guests to their seats and attending to any special needs they may have
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Checking and scanning tickets
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Working within an environment that at times includes restricted lighting and space, strobe lighting, and prolonged exposure to loud music
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Attending to any special needs a guest may have
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Assisting with special events in the Grand Hall
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Ability to stand for extended periods of time, move equipment and other items as needed
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Maintaining professionalism under stressful situations
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Thorough knowledge of all activities and promotions occurring at our casino properties
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Working independently as one team that supports and helps one another
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Working safely, and in compliance with OH&S policies and legislation
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Flexibility to support a 24/7 operation, predominately afternoon and evening shifts
The ideal candidate has:
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3 - 6 months experience as a Theatre Usher in an Entertainment venue
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Knowledge of the Niagara Region and outlying districts
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Ability to consistently walk up and down stairs
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Able to lift up to approx. 25lbs
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Good manual dexterity and vision
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Excellent problem solving and decision making skills
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Exceptional planning, organizational and time management skills
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Strong attention to detail
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The ability to speak multiple languages an asset
Knock, knock. Hear that sound? That's opportunity and it's at Niagara Casinos
