Job Summary
We are seeking a Medical Receptionist to provide front desk, administrative and patient service support in a busy medical clinic. This role requires strong communication skills, proficiency with medical electronic health records systems. The Medical Receptionist will ensure smooth daily operations at the front desk, supporting both patients and clinical staff.
Responsibilities
- Answer high-volume incoming phone calls and respond to patient inquiries
- Verify patient information and update electronic medical records accurately using Accuro
- Perform patient check-in and ensure completion of required medical forms and documentation
- Coordinate appointment scheduling with providers, managing calendar updates efficiently
- Support the clinical team by preparing necessary paperwork and ensuring smooth patient flow throughout the day
- Collect payments for non-OHIP services and issue receipts
- Handle administrative tasks such as data entry, faxing and scanning documents
- Maintain organized patient files and ensure confidentiality of sensitive information in compliance with HIPAA regulations
Requirements
- Prior experience as a Medical Office Assistant preferred
- Proficiency in Electronic Medical Records (EMR) systems such as Accuro
- Excellent communication skills, both verbal and written
- Strong organizational, attention-to-detail, and time management skills
- Basic math and payment processing skills
- Knowledge of patient confidentiality, privacy policies, and healthcare compliance
This position offers an opportunity to be part of a dedicated healthcare team committed to providing quality patient care through efficient administrative support.
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Benefits:
- Extended health care
- On-site parking
Experience:
- Accuro: 1 year (required)
Work Location: In person