Night Shift Supervisor
Dairy Queen
Job Type: Full-Time (30+ hours/week) or Part-Time
Wage: Starting at $21.00/hour, with higher compensation available based on experience
Position Summary
We are seeking a dependable, motivated Night Shift Supervisor to lead our evening team.
This role is responsible for overseeing nightly operations, ensuring excellent customer service, supporting team members during busy periods, and maintaining smooth, efficient service throughout the shift.
The Night Shift Supervisor is a hands-on leadership role — you’ll be actively running the floor, supporting production, assisting guests, and helping the team succeed in a fast-paced environment.
Key Responsibilities
As Night Shift Supervisor, you will:
- Lead and oversee all evening shift operations
- Run the floor and direct team members during peak periods
- Assist with taking customer orders and cash handling
- Support production by helping prepare food, frozen treats, cakes, and beverages
- Ensure speed of service and product quality standards are consistently met
- Handle customer concerns professionally and resolve issues effectively
- Coach and support team members throughout the shift
- Monitor cleanliness, food safety, and operational standards
- Complete nightly procedures, shift tasks, and closing responsibilities
- Help maintain a positive, productive team environment
What We’re Looking For
The ideal candidate is:
- A confident leader who works well under pressure
- Organized and able to make quick decisions
- Customer-focused with strong problem-solving skills
- Reliable and dependable for evening and closing shifts
- Comfortable leading a team in a fast-paced environment
- Able to multitask while maintaining attention to detail
Preferred Qualifications
- Previous restaurant, quick-service, or food service experience
- Supervisory or leadership experience is strongly preferred
- Experience handling customer service concerns
- Cash handling and POS experience an asset
Availability
Applicants must be available for evening, late-night, and weekend shifts.
Both full-time (30+ hours) and part-time opportunities are available depending on availability and experience.
Compensation & Growth
Starting wage is $21.00/hour minimum, with higher starting pay available for candidates with relevant supervisory experience.
This position offers strong growth opportunities for individuals interested in developing leadership experience within a fast-paced restaurant environment.
Pay: $21.00-$24.00 per hour
Benefits:
Application question(s):
- How many shifts or hours are you looking for per week? (ex. "3-5 shifts or 20 hours")
- What is you availability? (ex. "Monday-Thursday 3pm-Midnight, Saturday 5pm-1am, Sunday 4pm-1am" etc.)
- Are you available to work until 1AM on Friday & Saturday?
Work Location: In person
