Fertility Phlebotomist / Laboratory Technician
Category: Laboratory
Location: Ottawa, Ontario
Position Type: Full-Time
About Pollin Fertility
At Pollin Fertility, we are building something different.
We are a modern fertility and reproductive healthcare centre dedicated to transforming how patients experience care. By combining advanced reproductive technology, evidence-based medicine, and deeply compassionate support, we aim to improve outcomes while making the fertility journey more human, informed, and empowering.
Our work is only possible because of exceptional people. We are building a team of professionals who care deeply about patient experience, scientific excellence, and collaborative care.
Learn more about us:
https://www.pollinfertility.com/
Position Overview
Pollin Fertility is currently seeking a Phlebotomist / Laboratory Technician to join our Ottawa clinical team.
This role plays a vital part in supporting fertility diagnostics and patient monitoring through accurate sample collection, laboratory testing, and meticulous quality control. The successful candidate will contribute directly to patient care by ensuring laboratory processes are performed with precision, professionalism, and compassion.
Core Responsibilities
- Perform phlebotomy and collect patient samples including blood, urine, and other specimens
- Process and prepare samples for laboratory analysis in accordance with established protocols
- Perform laboratory testing related to fertility diagnostics, including hormone assays and other specialized tests
- Operate, calibrate, and maintain laboratory equipment to ensure accuracy and reliability of results
- Follow laboratory quality control and quality assurance procedures to meet regulatory and accreditation standards
- Accurately document laboratory results and patient data within electronic medical record systems
- Prepare specimens and manifests for courier transport to Dynacare
- Identify, document, and escalate laboratory errors or discrepancies to the Laboratory Director or Supervisor
- Maintain familiarity with updated laboratory procedures and policies through regular review of laboratory manuals
- Participate in clinic safety programs and maintain up-to-date quality assurance documentation
- Support a collaborative and respectful workplace culture
- Perform other duties as assigned
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Qualifications
- Diploma in Phlebotomy or Diploma in Medical Laboratory Technology, or BSc in Biology or related field
- MLPAO certification preferred
- Documented training in phlebotomy
- Minimum 1 year of laboratory experience performing phlebotomy (fertility clinic experience preferred)
- Strong understanding of patient identification procedures and specimen handling protocols
- Knowledge of legal and regulatory requirements related to blood collection and specimen handling
- Demonstrated ability to apply rigorous quality control procedures
- Strong problem-solving and critical thinking skills
- Ability to work both independently and collaboratively in a fast-paced clinical environment
- Excellent communication and interpersonal skills
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Technical Experience (Preferred):
- Hands-on experience with Roche e411 / e402 or comparable fertility immunoassay platforms
- Experience performing:
- Sample centrifugation and loading
- Daily quality control procedures
- QC flag review and escalation
- Reviewing results prior to final reporting
- Strong proficiency in Google Docs, Sheets, and digital documentation systems
Ideal Candidate
The ideal candidate is someone who:
- Demonstrates exceptional patient service and professionalism
- Maintains strict confidentiality and attention to detail
- Is highly organized and able to manage multiple priorities
- Works effectively both independently and as part of a team
- Thrives in a patient-focused clinical environment
Working Conditions
- Clinic operates 7 days per week
- Clinic hours: 7:00 AM – 3:00 PM
- Work schedule: Monday to Friday with rotational weekends and holidays as required
- Fast-paced clinical and laboratory environment
Compensation & Benefits
Salary is commensurate with experience, and Pollin Fertility offers a competitive compensation and benefits package.
Work Location
Pollin Fertility – Ottawa Clinic
303 Moodie Drive
Ottawa, Ontario K2H 9R4
Equal Opportunity Employer
Pollin Fertility is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law.
If you require accommodation during the recruitment process, please contact [email protected].
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: From $24.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
Work Location: In person
