The Natural Way Health Clinic is a busy Integrative Naturopathic and Chiropractic clinic dedicated to providing exceptional patient care in a warm, welcoming, and professional environment.
We are seeking a friendly, organized, and detail-oriented Administrative Assistant to join our team on a part-time basis. This role is ideal for someone who enjoys helping people, communicating with patients, and keeping a busy clinic running smoothly.
Responsibilities Include:
- Checking patients out after their appointments and processing payments accurately
- Guiding patients through our re-booking process using established clinic scripts
- Inviting satisfied patients to leave Google reviews using clinic procedures
- Answering incoming phone calls, text messages, and emails from patients
- Scheduling and managing appointments for our practitioners
- Greeting patients and providing an exceptional customer experience
- Maintaining accurate patient records and administrative documentation
- Receiving and fulfilling patient supplement orders
- Monitoring and replenishing clinic inventory and supplies
- Performing basic administrative and clinic support tasks as required
The Natural Way is seeking an individual with the following skills and qualifications:
- Minimum 2 years of administrative or customer service experience (healthcare experience considered an asset)
- Strong communication skills, both written and verbal
- Comfortable discussing appointments, payments, and scheduling with patients
- Ability to follow established processes and scripts consistently
- Exceptional attention to detail and accuracy
- Ability to multitask and remain organized in a fast-paced environment
- Proficiency with Microsoft Office and standard computer applications
- Experience with Jane App and QuickBooks is considered an asset
What We Offer:
- A supportive and collaborative team environment
- Meaningful work helping patients improve their health
- Ongoing training and support
- A professional workplace culture focused on service excellence
Schedule:
Up to 20 hours per week
Job Type: Part-time
Pay: $20.00 per hour
Benefits:
Application question(s):
- If given the choice would you a prefer a part-time or full-time position?
Experience:
- Administrative: 1 year (preferred)
Work Location: In person
