About Us
Mountain Peak Heating and Cooling Ltd is a growing refrigeration business providing service, maintenance, and project work for commercial and/or residential clients. We are looking for a reliable, organized, and detail-oriented Project Coordinator / Office Administrator to support daily office operations, scheduling, customer communication, and project coordination.
This is an in-office role that would suit someone who enjoys keeping things organized, communicating with customers and technicians, and helping jobs move smoothly from start to finish.
Position Overview
The Project Coordinator / Office Administrator will assist with scheduling, dispatching, customer service, project tracking, and general office administration. This person will work closely with management, technicians, customers, and suppliers to help ensure jobs are booked, updated, documented, and completed efficiently.
Experience with Jobber or similar scheduling/service management software would be an asset, but training can be provided for the right person.
Key Responsibilities
- Schedule and coordinate service calls, maintenance visits, and project-related work
- Use Jobber to enter jobs, update schedules, assign technicians, and track job progress
- Communicate with customers by phone and email in a professional and friendly manner
- Assist with preparing quotes, work orders, invoices, shop drawings and job notes
- Follow up with technicians regarding job status, materials, and outstanding items
- Help coordinate parts, equipment, supplier orders, and delivery timelines
- Maintain accurate customer, job, and project records
- Support management with day-to-day administrative tasks
- Assist with filing, data entry, email management, and document organization
- Help ensure jobs are properly documented from booking through completion
- Support a positive, organized, and efficient office environment
Qualifications and Skills
The ideal candidate will have:
- Strong organizational and time-management skills
- Excellent communication skills, both written and verbal
- Comfort using computers, email, scheduling software, and basic office programs
- Ability to learn new software systems, including Jobber
- Attention to detail and accuracy with data entry and job documentation
- Ability to prioritize tasks and manage multiple moving pieces
- Professional and friendly customer service skills
- Ability to work independently and as part of a team
- Previous office administration, project coordination, dispatching, or scheduling experience is an asset
- A.Sc.T or P.Eng designations an asset but not mandatory
- Experience in refrigeration, HVAC, construction, trades, or service-based industries is an asset but not required
- Drivers Licence and reliable transportation. Will be compensated according to Gov BC regulations for car expenses. Use will be minimal.
- Strong computer skills including use of AI.
What We Offer
- Supportive team environment
- Opportunity to grow with the company
- Training on systems and processes
- Steady daytime office hours
- Competitive wage based on experience
- A role where your organization and follow-through make a real difference
- Medical, Dental package
How to Apply
Please send your resume and a brief cover letter to:
[email protected]
In your application, please tell us a little about your office experience, scheduling experience, and any software programs you have used.
Pay: $25.00-$40.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Paid time off
Work Location: In person
