Job Summary
We are seeking a dynamic and experienced General Manager to oversee the daily operations of our establishment. We are a hospitality group with locations within the Toronto area. The ideal candidate will possess a strong background in the food industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing both front-of-house and back-of-house operations, ensuring that our team provides an exceptional dining experience while adhering to food safety and quality standards.
Responsibilities
- Lead and manage all aspects of restaurant operations, including food preparation, cooking, and serving.
- Supervise staff, providing guidance and support to ensure high performance and adherence to company standards.
- Oversee hiring processes, including interviewing and training new employees.
- Manage inventory, cash handling, and POS operations (Silverware POS and OpenTable experience preferred).
- Ensure compliance with food safety regulations and maintain high standards of cleanliness in the kitchen and dining areas.
- Develop and implement operational policies and procedures to enhance efficiency.
- Foster a positive work environment that encourages teamwork, collaboration, and professional growth.
- Handle customer inquiries and complaints with professionalism and a focus on resolution.
- Monitor financial performance, including budgeting and cost control measures.
Experience
- Proven experience in Senior restaurant management or a similar role within the food service industry.
- Strong supervisory experience with demonstrated team management skills.
- Background in food handling, preparation, and cooking techniques.
- Excellent customer service skills with the ability to engage effectively with guests.
- Familiarity with cash handling procedures and POS systems (Silverware POS and OpenTable knowledge is a plus).
- Experience in hospitality settings such as hotels or cafes is advantageous.
- Previous roles within a premium casual environment would be an asset to this venue
If you are looking for your first General Manager role please do not hesitate to apply, however please ensure you have 5-7 years of progressive management experience.
Job Type: Full-time
Pay: $55,000.00-$60,000.00 per year
Benefits:
- Discounted or free food
- Extended health care
Ability to commute/relocate:
- Toronto, ON M5V 1N3: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What does Hospitality mean to you?
Experience:
- Full Service Restaurant Management: 5 years (required)
Language:
Work Location: In person
