Job Summary
We are seeking a professional and organized Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for visitors and clients, providing excellent customer service and administrative support. This role requires strong communication skills, proficiency with office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. The Front Desk Agent will be responsible for handling multi-line phone systems, data entry, filing, and supporting daily office operations to ensure smooth workflow.
Responsibilities
- Greet visitors and clients warmly, ensuring a positive first impression
- Manage multi-line phone systems, directing calls appropriately and taking detailed messages
- Perform data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks as needed
- Maintain organized filing systems both digitally and physically
- Assist with appointment scheduling and calendar management for staff or practitioners
- Handle administrative duties such as photocopying, faxing, and proofreading documents
- Support bookkeeping activities including basic invoicing and record keeping
- Provide exceptional customer service by addressing inquiries professionally and efficiently
- Support office operations by managing patient or client check-in/check-out procedures
- Maintain a clean and organized front desk area to promote a welcoming environment
Skills
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Strong computer skills with the ability to learn new software quickly
- Excellent organizational skills with attention to detail in data entry and filing tasks
- Exceptional customer service skills with professional phone etiquette
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Clerical experience, including administrative support or front desk responsibilities
- Knowledge of multi-line phone systems and office equipment operation
- Strong typing skills with accuracy for data entry and proofreading tasks
This position offers an engaging work environment where professionalism, efficiency, and customer service are valued. The successful candidate will play a vital role in maintaining the smooth operation of our front desk functions while providing outstanding support to our team.
Pay: $19.00-$24.00 per hour
Work Location: In person
