Devotion Dance Company is looking for a highly organized, energetic, and customer-focused Office Administrator to become the heart of our studio operations. This role is perfect for someone who enjoys working with families, thrives in a fast-paced environment, has strong administrative skills, and has a creative eye for marketing and social media.
Key Responsibilities
Customer Service & Front Desk
- Greet students, parents, and visitors with a warm and professional attitude
- Answer phones, and customer inquiries
- Assist families with registration, scheduling, and studio information
- Process payments and maintain accurate payment records
- Handle customer concerns and direct inquiries appropriately
Administrative Operations
- Help maintain accurate student records and attendance tracking
- Approve and monitor teacher timecards within the studio management system
- Assist with studio communications and administrative projects
- Support studio directors with daily operational tasks
Marketing & Communications
- Create engaging social media content and schedule posts
- Update website information, announcements, and program details
- Design flyers, posters, newsletters, and parent information sheets
- Assist with promotional campaigns, events, and registration drives
Studio Management
- Monitor inventory and maintain organized supply storage
- Perform light cleaning and help maintain a welcoming studio environment
- Coordinate office systems and procedures to improve efficiency
Qualifications
- Previous experience in administration, office management, customer service, or a related role is an asset
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Proficiency with Google Workspace, Microsoft Office, and online systems
- Experience with Canva, social media platforms, and basic website updates is an asset
- Ability to work independently and take initiative
- Strong attention to detail and accuracy
- Friendly, professional, and positive attitude
Preferred Skills
- Experience working in a dance studio, sports organization, school, or family-focused business
- Familiarity with studio management software
- Basic bookkeeping or payment processing experience
- Graphic design and content creation experience
What We're Looking For
The ideal candidate is someone who enjoys helping people, loves staying organized, and takes pride in keeping operations running smoothly. You are proactive, dependable, creative, and comfortable balancing customer service, administration, and marketing responsibilities in a dynamic studio environment.
If you are passionate about creating exceptional experiences for families and want to be part of a positive, growing dance community, we'd love to hear from you.
Pay: From $17.60 per hour
Benefits:
Work Location: In person
