Join Our Team at Evolution Psychotherapy!
Are you an organized, detail-oriented individual looking for a part-time administrative role in a professional and supportive environment? Evolution Psychotherapy is seeking a dedicated Administrative Assistant to support our clinic operations and therapist team at our North York location (near Fairview Mall).
This in-person role is perfect for someone with strong organizational skills, excellent communication, and the ability to multitask in a dynamic healthcare setting. This part-time role requires daily shifts of either 10:00 AM–2:00 PM or 3:00 PM–7:00 PM, with employees assigned to one consistent shift.
Key Responsibilities
Client Engagement & Retention:
- Follow up with consultation clients to gather feedback and confirm appointments.
- Conduct 3-month follow-ups to check client satisfaction and ongoing needs.
- Send email reminders informing clients about appointment details.
Administrative Operations:
- Manage clinic documents – Create and update procedural manuals, including a detailed Jane software manual for clinic operations.
- Intake Form Management – Ensure all new clients have completed forms and credit card details on file.
- New Hire Setup – Add employees to internal systems (Jane, Grasshopper, Psychology Today, WiseStamp) and assist with onboarding.
- Therapist Support – Assist therapists with administrative tasks and procedural questions.
- Policy Updates – Regularly update and communicate clinic policies and procedures.
HR & Recruitment:
- Post job openings on Indeed, LinkedIn, and other platforms.
- Conduct preliminary phone interviews to screen candidates.
Finance & Accounts Management:
- Monitor outstanding balances and contact clients for payments.
- Ensure billing accuracy and streamlined financial processes.
Marketing & Outreach:
- Update marketing trackers to analyze campaign success.
- Assist with referral outreach to schools, physicians, and community partners
- Research and coordinate participation in local conventions and health expos.
- Manage and update social media pages.
Operational Efficiency & Compliance:
- Perform regular audits to ensure compliance with clinic policies.
- Manage internal communication, ensuring timely client and staff updates.
- Work closely with therapists to enhance administrative and client-facing processes.
What We’re Looking For
- Strong organizational and administrative skills.
- Excellent written and verbal communication.
- Proficiency in office tools and willingness to learn Jane software (training provided).
- Detail-oriented with the ability to multitask in a fast-paced environment.
- A proactive approach to problem-solving and supporting therapists.
- Experience in a healthcare, wellness, or therapy-related setting is a plus but not required.
Why Join Us?
Supportive Work Environment – Work with a passionate team of mental health professionals.
Hands-On Experience – Gain valuable experience in client engagement, marketing, and healthcare administration.
Growth Potential – Opportunity to expand skills in HR, finance, and marketing.
Ready to Apply?
If you’re a motivated, detail-oriented professional looking for a flexible part-time role in a meaningful industry, we’d love to hear from you!
Apply with your resume and a brief cover letter.
Job Type: Part-time
Pay: $20.00 per hour
Benefits:
Work Location: In person
