The breakfast attendant/housekeeper is responsible for upholding the company’s cleanliness standards of all guest rooms and common areas located in the hotel.
Breakfast Attendant Responsibilities
- On call.
- Greeting guest.
- Replenish breakfast items as needed.
- Sanitizing tables and counters.
- Washing dishes.
- Sweeping and mopping floor.
Cleaning Responsibilities
- Change and replace all bed linens and towels.
- Sanitize and clean all restrooms.
- Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
- Vacuum/mop all floors.
- Restock all room amenities.
- Assure all rooms are set up to company standards.
- Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
Guest Service
- Offers guests assistance whenever possible.
- Responsible for resolving escalated customer relations issues.
- Answers inquiries pertaining to hotel policies and services.
- Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
- Responsible for positively representing and promoting the property.
- Ensures systems and procedures are in place and followed for guest safety and security.
Other Duties as Assigned
- Completes daily housekeeping report.
- Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers.
- Reports any maintenance, security, or safety issues to the appropriate staff.
Skills, Educational Background and Experience
- High School Diploma, GED, or equivalent years of relevant work experience required.
- Previous housekeeping experience highly preferred.
- Ability to efficiently work under time constraints.
- Superior customer service skills.
- Ability to work with cleaning chemicals.
- Must be able to lift, push, and pull 25-50 pounds frequently.
- Able to work a flexible schedule.
Job Types: Permanent, Part-time
Pay: From $17.60 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Ability to commute/relocate:
- Trenton, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Food Handling: 1 year (preferred)
- Hotel Housekeeping: 1 year (preferred)
Work Location: In person
