Dental Receptionist/Treatment Coordinator (Experienced) – Private Practice
Schedule: [Full-Time]
Pay: Competitive, based on experience
Join Our Dental Family!
We are a warm, patient-focused private dental practice looking for an experienced Dental Treatment Coordinator / Administrator who loves helping patients say “yes” to the care they need. If you enjoy building relationships, explaining treatment with confidence, and being part of a close-knit team, we’d love to meet you.
What You’ll Do
- Present dental treatment plans in a clear, friendly, and confident way
- Help patients understand the value of recommended care
- Coordinate treatment scheduling and follow up on pending cases
- Discuss financial options, insurance benefits, and payment plans
- Work toward case acceptance goals (typically 70–85%)
- Verify insurance eligibility and obtain pre-authorizations
- Track unscheduled and incomplete treatment
- Maintain accurate patient records
- Support front office operations as needed
- Create a positive, welcoming experience for every patient
What We’re Looking For
- Minimum 2 years of dental office experience (required)
- Previous experience as a Treatment Coordinator, Front Office Administrator, or Office Manager
- Strong knowledge of dental procedures and terminology
- Confidence in discussing treatment, finances, and insurance
- Experience with dental software (Opus)
- Excellent communication, organization, and people skills
- A positive, patient, and team-oriented attitude
- Experience in a Canadian dental office and strong English communication skills are required for patient education, treatment coordination, and insurance discussions.
- Good customer service skills
Bonus Points If You Have
- A proven track record of meeting or exceeding acceptance goals
- Experience in a private practice setting
- Bilingual skills (a plus, not required)
Why You’ll Love Working With Us
- Friendly, supportive team that feels like family
- Doctors who value communication and teamwork
- Stable private practice with long-term patients
- Competitive pay based on experience
- Opportunities for growth and performance bonuses
- [Benefits: paid holidays, dental benefits, company events, continuing education and professional development opportunities, etc.]
Pay: $19.00-$33.00 per hour
Benefits:
- Company events
- Dental care
Work Location: In person
