Company description
We are a thriving medical spa in Burnaby & Central Surrey. We perform various services including laser hair removal, hydrafacial, laser resurfacing and injectables along with ZO and Jane Iredale products.
We are located at Market Crossing in South Burnaby. This location includes free parking.
Please do not call or drop in to our location for employment inquiries.
Job description
We are looking for Medical Spa front desk receptionist who is inspired to provide excellent customer service. The ideal candidate will have excellent people skills and have the ability to sell medical spa oriented services over the phone, email and dm.
We are seeking to hire someone who is friendly, energetic, and organized.
Required Skills and Experience
- Provide outstanding customer service
- Greet clients and guests in a professional, friendly manner
- Register customers and collect documentation
- Answer, screen, and route incoming phone calls, emails and dms with professional etiquette
- Schedule follow-up appointments
- Perform a variety of other clerical and reception duties
- Call and write prospective customers to book consultations
- Strong abilities with office suite and gmail.
- Familiarity with Facebook and Instagram
Tools we use
- Jane App
- Mail chimp
- Go High Level CRM
Preferred Experience
Knowledge of medical spa services and products including ZO Skincare. Most important is ability to handle the volume of customer service interactions and ability to sell over the phone. Knowledge of treatments and products is preferred but not required.
Job Types: Full-time, Part-time, Permanent
Pay: $19.00-$27.00 per hour
Benefits:
Ability to commute/relocate:
- Burnaby, BC V5J 0A3: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Front desk: 1 year (required)
- CRM software: 1 year (preferred)
- Medical Aesthetics Education: 1 year (preferred)
Work Location: In person
