Campbell River Hyundai is seeking a Service Advisor to work in our busy service department. As a Service Advisor, you will be the customers first point of contact and be responsible for creating a great first impression
You will also guide the customer through their maintenance scheduling process and the repair of their vehicles. We are looking for a great listener and is a master at executing all the service processes with due diligence with customer service and safety in mind.
The applicant will need a keen eye for "the details"
Strive to be a product knowledge expert, ensuring the dealership provides each customer with a personalized service experience.
The Service Advisor builds strong relationships with customers. Engages with the customer from the start of the appointment to the end of the appointment.
Only those selected for an interview will be contacted
Specific Skills:
- Excellent interpersonal skills with an upbeat and engaging attitude.·
- Customer relationship skills including listening and the ability to communicate effectively.·
- Excellent verbal communication and writing skills.·
- Organized and pays attention to detail.
- Flexible and open to change.
- Take on special tasks as needed.
- Conscientious.
- Results oriented and accountable.
- Ability to work independently or within a team.
- Booking appointments with customers.
- Will be focused on data mining our base to connect with customers to book for services
- Ability to advise and sell parts and service to our customers.
Education & Experience
- Minimum Grade 12 High School Diploma.
- ·Preferably you will have up two years experience in the Auto Industry.
- A fundamental understanding of automotive mechanical fundamentals
- Good understanding of Microsoft Products, computers and financial reporting.
The position is Full Time with the opportunity to earn bonuses.
Campbell River Hyundai is an equal opportunity employer committed to diversity and inclusion. We consider all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. We are committed to providing accessible employment practices that are in compliance with applicable legislation. If you require accommodation during any stage of the recruitment process, please let us know.
Work Location: In person
Pay: $40,000.00-$60,000.00 per year
Work Location: In person
