Job Summary
Join our dynamic healthcare team as a Medical Office Assistant, where your energy and organizational skills will help ensure smooth daily operations in a busy medical. In this vital role, you will serve as the first point of contact for patients and visitors, manage appointment scheduling, handle administrative tasks with precision, and support clinical staff to deliver exceptional patient care. Your proactive approach and attention to detail will contribute to an efficient, welcoming environment that prioritizes patient satisfaction and operational excellence.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression of the practice
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
- Maintain accurate electronic medical records (EMRs) using platforms like Telus PS Suite, ensuring confidentiality and compliance with privacy regulations
- Assist with check-in and check-out procedures, verifying patient information and updating records as needed
- Handle administrative tasks such as filing, data entry, and processing insurance claims with attention to detail
- Support clinical staff by preparing examination rooms, sterilizing equipment, and managing supply inventory
- Coordinate appointment scheduling efficiently to optimize provider availability and reduce patient wait times
Skills
- Proficiency in Electronic Medical Records (EMR) systems such as Telus PS Suite to document patient information accurately
- Strong knowledge of medical terminology to communicate effectively within healthcare settings
- Experience as a medical Receptionist or in a medical office environment is highly desirable
- Prior medical office experience demonstrating familiarity with front desk operations and patient interactions
- Excellent organizational skills with the ability to manage multi-line phone systems confidently
- Ability to handle administrative responsibilities efficiently while maintaining a friendly, professional demeanor
- Familiarity with office equipment and software applications supporting daily operations
Join us in making a difference by providing compassionate support and ensuring our patients receive the highest quality care. Your dedication will help create a seamless experience for everyone who walks through our doors!
Pay: $19.00-$21.00 per hour
Work Location: In person
