Overview
Hallmark is seeking a Senior Operations Supervisor with direct experience in commercial janitorial services to support and manage a commercial building in Red Deer.
This is a hands-on operational role where the successful candidate will require practical experience overseeing day-to-day office cleaning operations, periodic and seasonal services, staffing coordination, inspections, payroll, and client-facing service delivery. The Senior Operations Supervisor will report directly to the Regional Manager.
Duties
Overseeing the completion of all janitorial work in accordance with contract specifications
Organizing, delegating, and supervising day-to-day work assignments and projects
Collaborating with Supervisors to ensure completion of all assigned work
Liaising with property management and building tenants, and ensuring all work orders and customer requests are completed in a timely manner
Performing regular quality assurance and health & safety inspections
Conducting staff meetings addressing various topics such as health & safety, ongoing projects, and upcoming events
Completing various administrative tasks including payroll and billing
Adhering to budgets provided by the Operations Manager
Ordering supplies and managing inventory levels
Managing equipment inventory and ensuring preventative maintenance programs are being followed
Providing training and orientation to all new employees, and ongoing training to staff
Qualifications
- Fluent in English; excellent verbal and written communication skills are a must
- Previous experience in a managerial or administrative support role preferred
- Strong organizational skills with the ability to multitask
- Computer literate in Word, Excel, Outlook
- Ability to work independently and as part of a team
- Detail-oriented with a focus on quality and customer satisfaction
- Knowledge of janitorial operations and cleaning standards is a plus
- Ability to work efficiently and manage a large workload in a fast-paced environment
- Strong computer and technical skills, with proficiency in MS Office (PowerPoint, Excel, Word, Outlook).
- Ability to speak fluently in English – bilingual or multilingual an asset
Pay: $45,000.00-$50,000.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
- RRSP match
Work Location: In person
