At Orange Healthcare clinic, we are dedicated to helping people with sleep apnea breathe easier and sleep better. Our team provides personalized care, ongoing support, and the latest CPAP technology to ensure every patient’s therapy success — because every breath matters.
Position Summary:
We are seeking a compassionate and detail-oriented CPAP Specialist to join our team. This role combines customer service and healthcare support, focusing on patient education, equipment setup, and ongoing therapy assistance. The ideal candidate enjoys working directly with patients, has excellent communication skills, and is committed to improving quality of life through sleep therapy.
Key Responsibilities:
- Welcome patients and provide a friendly, supportive clinic experience.
- Educate patients on sleep apnea, CPAP therapy, and equipment use.
- Fit and set up CPAP/BiPAP machines, masks, and accessories to ensure comfort and compliance.
- Provide ongoing follow-up via in-person, phone, or virtual appointments.
- Troubleshoot equipment issues and provide solutions.
- Track and review therapy compliance data with patients.
- Maintain accurate documentation and patient records.
- Collaborate with healthcare providers and team members to optimize patient outcomes.
- Stay current with CPAP equipment, mask options, and new technology.
- Perform cleaning and disinfection of CPAP trial equipment and maintain proper organization, storage, and inventory of clinic supplies.
Qualifications:
- Previous CPAP experience is required. Candidates without prior CPAP experience will not be considered.
- Background in healthcare, medical devices, or customer service preferred.
- Strong interpersonal and communication skills.
- Excellent problem-solving abilities and attention to detail.
- Proficiency with computers and CPAP software an advantage.
- Empathetic, patient-focused, and able to support individuals adjusting to therapy.
Why Join Us?
- Rewarding work helping people improve their sleep and health.
- Supportive and collaborative team environment.
- Ongoing training and career development opportunities.
- Competitive pay
The selected candidate may need to travel between our two locations: Concord and Whitby.
Job Types: Part-time, Casual
Benefits:
Work Location: In person
