Job Overview
We are seeking a motivated and customer-oriented Counter Sales Representative to join our dynamic team here at Kamloops Tirecraft. In this role, you will be the first point of contact for our customers, providing exceptional service and support while assisting them with their purchases. Your ability to communicate effectively and build relationships will be key to ensuring customer satisfaction and retention. Please note, the scheduled shift will be Tuesday-Saturday.
Responsibilities
- Greet customers warmly and ascertain their needs to provide tailored assistance.
- Process sales transactions accurately and efficiently at the counter.
- Maintain knowledge of products and services to effectively answer customer inquiries.
- Assist customers in selecting products that meet their needs, offering recommendations as necessary.
- Handle customer complaints or concerns with professionalism and empathy.
- Collaborate with team members to achieve sales targets and maintain a positive work environment.
- Participate in training sessions to improve product knowledge and sales techniques.
Experience
- Previous experience in tire/mechanical sales or customer service is required, particularly in a retail environment.
- Strong communication skills in English
- Ability to work well in a fast-paced environment while maintaining attention to detail.
- A friendly demeanor with a passion for helping others is essential for success in this role.
- Multilingual candidates are encouraged to apply, as they can enhance our service offerings.
Join us as a Counter Sales Representative and contribute to our commitment to excellent customer service while developing your skills in a supportive environment!
Job Types: Full-time, Permanent
Pay: $60,000.00-$65,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Experience:
- Retail sales: 1 year (preferred)
Work Location: In person
