Now Hiring: Operations and client services manager – Join Our Busy Plumbing Team!
We are a fast paced growth stage enterprise, This is not a support role it is a ownership role, You will be entrusted with operational integrity. We’re looking for a highly organized and proactive operations manager to help keep our growing plumbing business running smoothly.
Key Responsibilities:
- You will be the Centre of our business
- Communicating with management, clients and staff
- Oversee daily office operations, including:
- Processing payroll using QuickBooks
- Creating and tracking invoices; following up on overdue payments
- Schedule coordination with customers and field staff
- Tracking ordered material and ordering supplies
- Maintain and update our all-in-one client management system (scheduling, invoicing, price book, etc.)
- Monitor and adjust the price book to reflect changing material and supply costs, source and order from multiple suppliers.
- Assist with logistics — including occasional delivery of parts or materials to job sites
- Provide general support to the field team and business owner
- Balance complex client demands with workforce capacity
- Anticipate conflicts before materialize and resolve them without escalation
- Design and deploy a tracking system for ordered materials
What We’re Looking For:
- Focused on our business and its success
- Positive outlook
- Highly adaptable
- Efficient
- Dedicated
- Strong communication
- Self motivated
- Strong organizational skills with attention to detail
- Ability to juggle multiple priorities and meet deadlines
- Experience with office software
- A self-starter who’s comfortable working independently and solving problems
- Valid driver’s license and reliable transportation
What We Offer:
- Work from home
- Competitive pay
- A supportive team environment within a busy, growing small business
- A dynamic role where your work directly impacts daily operations
- The opportunity to grow with us and wear many hats in a fast-paced setting
To Apply:
Send your resume — we’re excited to meet the right person!
Pay: $36.00-$40.00 per hour
Work Location: Hybrid remote in Whitehorse, YT
