<Overview>
Join our dental team as a Dental Receptionist at Capital Periodontics where your energetic and welcoming demeanor will set the tone for a positive patient experience in our specialty practice. In this vital role, you will serve as the first point of contact for patients, managing appointments, insurance verifications, and dental records with precision and professionalism. Your proactive approach will ensure smooth office operations, enhance patient satisfaction, and support the overall success of our dental practice. This position offers an exciting opportunity to showcase your administrative expertise in a fast-paced periodontal environment. Our team is fun and inclusive.
<Responsibilities>
- Greet patients warmly and assist with check-in and check-out procedures using the dental practice management software Dentrix
- Schedule appointments efficiently while managing multiple-line phone systems with excellent phone etiquette
- Verify insurance coverage and benefits
- Collect payments, opening and closing /day end duties
- Assist with insurance claims submission and follow-up with referring dental offices
<Requirements>
- Proven experience in a dental office or medical administrative support role with strong familiarity with dental terminology and fee guides
- Proficiency in dental practice management software ( Dentrix is an asset)
- Ability to navigate multiple computer programs confidently including Microsoft Office (Word, Excel)
- Excellent customer service skills coupled with professional phone etiquette and effective communication abilities
- Strong organizational skills with attention to detail for documentation review and office management tasks
- Prior clinic or healthcare setting experience is preferred; familiarity medical office environments is advantageous
(Extended health benefits provided after 3 months, On-site parking available)
Job Types: Full-time, Permanent
Pay: From $30.00 per hour
Expected hours: 36 per week
Benefits:
- Extended health care
- On-site parking
Work Location: In person
