Join Our Team
Imagine being part of an organization that adds value to our community, cares about its staff, and creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 22,530 people annually in Waterloo Region and Wellington County.
We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging.
One full-time contract Supervisor, Personal Support Worker, LVP Position, starting on June 22, 2026, and ending on September 6, 2027, working 37.5 hours per week.
What's in it For You?
- Job Band I (hourly wages): Min - $32.34, Mid - $35.49, Max - $40.92
- A positive work culture, inclusive workplace policies, and employee wellness initiatives.
- Eligible to join the HOOPP defined pension plan on a voluntary basis.
- Access to our Employee and Family Assistance Program which provides free and confidential counselling, resources and services.
- 4 Weeks paid vacation (accumulated bi-weekly)
- 15 hours of personal time per year.
- Paid sick time (accumulated monthly) to a maximum of 300 hours.
- 11 paid holiday benefits per year plus a floater day.
- Discounted GRT passes through membership with Travel Wise.
- Employee Referral Incentive Program.
- Professional development and tuition reimbursement opportunities.
- Staff appreciation events.
Your Role
In this role, you will be responsible for:
- Reports to the Director of Care. Responsible for the supervision, guidance, hiring, mentoring, and ongoing performance development of PSW team members and PSW students.
- Ensuring consistent PSW check ins are occurring regularity to provide sufficient support.
- Coordinates team meetings and facilitates education and training for PSW staff.
- Creates schedules and ensures sufficient PSW coverage for all required shifts.
- Guides staff in the delivery of culturally inclusive care planning activities.
- Promotes the health and wellbeing of the residents.
- Maintains confidentiality of information relating to residents and their families.
- Follows up on resident and family concerns as they arise and relate to the PSW team.
- Creates a safe working environment where staff and residents feel a sense of belonging.
- Ensures RHRA and Public Health measures are practiced, and areas of non-compliance promptly addressed.
- Works in alignment with the Agency’s commitment to equity to further create a sense of belonging at the Agency.
- Willing to fill PSW and RPN shifts when needs arise,
- Participates in care conferences.
- Will be a part of the On-call leader rotation requires a weekend every 4-6 weeks.
- The above tasks are representative but not all inclusive.
Your Talents and Experience
- A Valid certificate with CNO in god standing.
- Current registration with the College of Nurses of Ontario as a Registered Practical Nurse.
- Minimum of three years’ experience as RPN, and one year in a leadership capacity.
- Prior experience in geriatric, or care home setting preferred with a sound understanding and empathy for the needs of seniors and their families.
- Good oral, verbal and written communication required.
- Able to build authentic and sustainable relationships with team members, residents, and community partners.
- Follows through on commitments to build an environment of trust and accountability.
- Sound judgement and ability to work within legislation pertinent to the operations of a health care facility including those through Public Health and the Retirement Homes Regulatory Authority (RHRA).
- Strong interpersonal and communication skills, excellent organizational and problem-solving skills, and takes initiative to ensure resident needs are met.
- This position requires flexible work hours to meet supervisory needs.
- Demonstrated knowledge of Point Click Care and Point of
Care documentation an asset
- Must be available for all shifts including days, evening, nights and weekends
If you are community-focused and share our values and commitment to equity, we want you to grow with us. Please submit your application in confidence, no later than 4 pm on June 5, 2026.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and quality; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require any support submitting your application or during the interview process by contacting Human Resources at [email protected] or by calling 519-707-1958 ext. 1247.
Our Commitment to Equity:
To better serve the diversity of our community, the agency is dedicated to creating an inclusive and equitable environment for both clients and staff, with particular attention to supporting BIPOC communities, 2SLGBTQIA+ individuals, and other historically marginalized and underrepresented groups. We understand that addressing systemic inequities is crucial to fulfilling our mission and promoting the well-being of the communities we serve.
Our equity strategy is guided by core principles that emphasize celebrating diversity, building strong partnerships, prioritizing client service, and recognizing equity is a shared responsibility.
