Job Overview
We are seeking a dynamic and responsible Key Holder/Sales Associate to join our retail team. This role is vital in ensuring smooth store operations, delivering exceptional customer service, and supporting sales growth. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for retail management. Bilingual abilities and previous supervisory experience are highly valued to enhance team performance and customer engagement.
Duties
- Greet customers warmly and provide outstanding customer service to foster loyalty and satisfaction
- Assist customers with product selection, inquiries, and complaints, utilizing effective communication skills
- Operate POS systems efficiently for sales transactions, returns, and exchanges
- Manage store opening and closing procedures, including cash handling and balancing registers
- Daily store operations in the absence of management, ensuring adherence to company policies
- Maintain visual merchandising standards to attract customers and promote sales
- Oversee training & development of staff to ensure high performance and professional growth
- Proven experience in retail sales,demonstrated leadership skills
- Strong organizational skills with the ability to manage time effectively
- Excellent communication skills
- Proficiency with POS systems,
- Customer service-oriented mindset with exceptional phone etiquette and interpersonal skills
- Ability to handle cash handling accurately and perform cashiering duties efficiently
This position offers an opportunity to grow within a vibrant retail environment while contributing to the success of our store. We value proactive team players who are eager to lead by example and deliver excellent shopping experiences.
Pay: From $18.00 per hour
Benefits:
Work Location: In person
