Job Overview
We are seeking a dynamic and detail-oriented Medical Aesthetics Patient Coordinator & Social Media Specialist to join our team. This multifaceted role combines patient engagement and administrative support with innovative digital marketing efforts. The ideal candidate will possess a strong background in digital marketing, social media management, and aesthetic healthcare coordination. You will play a vital role in enhancing patient experience while elevating our brand presence across various online platforms, leveraging skills in SEO, graphic design, and digital advertising to attract and retain clients.
Duties
- Serve as the primary point of contact for patients, scheduling appointments, answering inquiries, and providing exceptional customer service to ensure a positive experience.
- Manage patient records and coordinate treatment plans with healthcare providers.
- Develop and execute engaging social media campaigns across platforms such as Facebook, Instagram, and others using tools like Hootsuite and Buffer.
- Create compelling visual content including graphics and promotional materials utilizing Adobe Photoshop, Adobe Illustrator, and Adobe Creative Suite.
- Conduct keyword research to optimize website content for SEO purposes, improving online visibility.
- Monitor and analyze website traffic and social media engagement using Google Analytics to refine marketing strategies.
- Manage digital advertising campaigns including Facebook Advertising to increase brand awareness and attract new clients.
- Proofread all marketing materials for accuracy, clarity, and professionalism before publication.
- Collaborate with the team on e-commerce initiatives to promote products or services online effectively.
Experience
- Required
- Minimum 2 years of experience in medical aesthetics, cosmetic medicine, plastic surgery, dermatology, dental, hospitality, luxury retail, or another customer-focused environment.
- Outstanding customer service and relationship-building skills.
- Demonstrated sales experience with the confidence to recommend treatments and skincare products.
- Experience managing business social media accounts, particularly Instagram and Facebook.
- Experience using Meta Business Suite to schedule posts, manage messages, and monitor engagement.
- Comfortable capturing high-quality photos and short videos using a smartphone.
- Excellent written and verbal communication skills.
- Strong organizational and multitasking abilities.
- High level of computer proficiency.
- Experience using mSpa or similar clinic software, or the ability to learn quickly.
- Positive, professional attitude with exceptional attention to detail.
- Self-motivated with a genuine "can-do" attitude and the ability to think critically while balancing outstanding patient care with business goals.
Pay: $23.00-$25.00 per hour
Work Location: In person
