Simplified knows modern households deserve high-speed connectivity. We're looking for a Wireless Associate to join our team full-time. The Wireless Associate assists our customers in person in getting the connectivity they need! As a Wireless Associate, you’ll get hands-on development to build your career while guiding new customers through seamless service enrollment. The Wireless Associate builds authentic relationships with community members, provides clear, honest package recommendations, and double-checks every detail to make sure setups run smoothly.
Core Functions of the Wireless Associate
- Support customer enrollment in person by matching customers with telecom and wireless packages that fit their connectivity and entertainment needs.
- Conduct consultative sales conversations to understand customer preferences and recommend personalized residential service solutions.
- Guide customers through the enrollment process by reviewing package options, confirming service selections, and ensuring accurate account information.
- Present bundled wireless packages in a clear, customer-friendly manner that encourages confident purchasing decisions.
- Address customer questions throughout enrollment, providing knowledgeable guidance that builds trust and strengthens the overall sales experience.
- Identify opportunities to recommend enhanced service bundles and additional residential solutions that increase client value and support sales growth.
Preferred Skills for the Wireless Associate
- Self-motivated to track and exceed individual sales and enrollment goals.
- Partners with colleagues to optimize workflows and support sales objectives.
- Demonstrates high adaptability when mastering new sales and enrollment strategies.
- A coachable mindset, showing a strong desire to master practical customer enrollment.
- Projects an upbeat demeanor that puts customers at ease during in-person chats.
Pay: $48,000.00-$52,000.00 per year
Benefits:
Work Location: In person
