Job Overview
We are seeking a dynamic and customer-focused Front Shop Cashier/Supervisor to join our retail team. This role involves managing daily cashier operations, accounts receivable, providing excellent customer service, and supervising staff to ensure smooth store functioning. The ideal candidate will have strong communication skills, organizational abilities, and a passion for retail sales. Bilingual skills and experience with technology sales or product demos are a plus. This position offers an opportunity to lead in a fast-paced environment while engaging with diverse customers.
Responsibilities
- Operate POS systems efficiently for cash handling, sales transactions, and inventory management
- Provide exceptional customer service by addressing inquiries, assisting with product selection, and ensuring customer satisfaction
- Conduct product demos and upselling to enhance sales performance
- Supervise and support team members in daily tasks, including merchandising, stock replenishment, and maintaining store cleanliness
- Manage cashier duties such as balancing registers, processing returns, and handling cash accurately
- Maintain organized workstations and ensure adherence to store policies and procedures
- Assist in training new staff on POS systems, customer service standards, and sales techniques
- Handle phone inquiries professionally using proper phone etiquette
- Support overall store operations by managing time effectively and prioritizing tasks
Qualifications
- Proven experience in retail sales, cashiering, or customer service roles
- Strong communication skills in English; bilingual abilities are highly desirable
- Demonstrated organizational skills and time management capabilities
- Experience with POS systems and basic math for cash handling accuracy
- Ability to perform product demos and engage customers through upselling techniques
- Knowledge of merchandising standards and retail best practices
- Excellent interpersonal skills with the ability to work well under pressure in a team environment
- Technical sales experience or familiarity with technology products is a plus
- Multilingual skills are preferred to serve a diverse customer base
This position is ideal for motivated individuals who enjoy working in a vibrant retail setting while leading by example. We value professionalism, enthusiasm, and a commitment to delivering outstanding customer experiences.
Pay: $17.60-$20.00 per hour
Work Location: In person