Job Title: Scheduling Coordinator
Job Type: Full-Time, Part-Time
Location: North York
About us
C-Care Health Services is a Toronto-based home health care agency providing professional and compassionate care services to clients and families across the Greater Toronto Area. We are seeking a reliable and detail-oriented Scheduling Coordinator to join our team on a temporary basis, with the possibility of transitioning into a permanent position based on performance, reliability, attendance, business needs, and overall fit.
Position Summary
The Scheduling Coordinator is responsible for supporting the day-to-day scheduling of caregivers, Personal Support Workers, nurses, and other care staff. This role requires strong communication skills, attention to detail, and the ability to respond quickly to changing client and staffing needs.
The successful candidate must be organized, professional, and comfortable working in a fast-paced environment where priorities can change throughout the day.
Key Responsibilities
- Coordinate and maintain staff schedules based on client care needs and employee availability
- Communicate with caregivers, clients, families, and internal team members in a professional manner
- Fill open shifts, manage schedule changes, and assist with last-minute staffing needs
- Confirm staff attendance, availability, and shift details as required
- Respond to calls, emails, and scheduling inquiries in a timely manner
- Escalate client concerns, staffing issues, cancellations, or urgent matters to management when needed
- Support continuity of care by helping ensure consistent staffing whenever possible
- Follow company policies, confidentiality requirements, and documentation procedures
- Assist with other administrative and operational duties as assigned
Qualifications
- Strong verbal and written communication skills
- Excellent organizational and time-management skills
- Ability to multitask and remain calm under pressure
- Administration and customer service experience is required
- Direct scheduling and staffing experience in healthcare is an asset
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
C-Care Health Services is an equal opportunity employer, and we remain committed to establishing a hiring process that is fair, equal, and inclusive. Our commitment to diversity and inclusion is integral to our values, and we strive to create a workplace that is accepting of unique perspectives and talents of every team member. Rest assured that your application will be assessed based purely on skills, qualifications, and operational needs.
If you require an accommodation to submit your application or participate in the hiring process, please contact hr @c-care.ca. We are happy to work with you and support you through the hiring process to ensure that we meet your accessibility needs.
Pay: $45,000.00-$55,000.00 per year
Work Location: In person
