Have you ever thought about how items like your electronics or your groceries get to the store? That’s logistics, logistics is at the heart of everything around you. We have one mission: to drive the extraordinary customer experience, every time. Amplify uses innovations and insights to find, attract, and engage intended customers throughout their supply chain journeys. It’s a Journey we do together.
We are looking for a customer enthusiast who is logistically obsessed that wants to amplify results. Simplify to Amplify!
Absolute Must:
- Must have exceptional communication skills both written and verbal
- Must possess good negotiation skills and excellent judgment
- Must have excellent customer service skills, a strong work ethic with exception interpersonal skills
Requirements:
- Negotiate, dispatch and assign carriers to customers’ shipments to support the company
- Manage carrier portfolio, including developing strong relationships and operational understandings, helping match carrier preferred lanes with freight, and work with carriers as determined by the company
- Continually source new carriers for portfolio, developing the same relationships and understandings
- Proactively communicate pertinent shipment details to/from motor carriers, and our internal team
- Work closely with senior management to define strategic direction and objections
- Collaborate with Carrier’s, Freight Forwarders, and fellow colleagues on a daily basis
Ideally:
- Prior Transportation Industry and/or Logistics experience are an asset
- Entrepreneurial spirit and interpersonal savvy
- Sound analytical and critical thinking skills.
- Exceptional negotiation, decision making and organizational skills
- Proven communication and time-management skills
- Strong customer service and relationship-building skills
- The ability to thrive in a fast-pace, deadline-oriented environment
