Company Overview
SML Entertainment has been a leader in the Hot Tub & Home Leisure industry since 1956. With three retail locations across Alberta, we specialize in selling and servicing high-quality products such as Hot Tubs, Swim Spas, Pool Tables, classic arcade games, and pinball machines. Our commitment to exceptional customer service ensures that every client receives personalized care for their purchases.
Summary
SML Entertainment is looking for an enthusiastic Sales Associate to become part of our energetic team in Edmonton. In this important role, you'll be responsible for driving sales and delivering exceptional customer service. You will help enhance the overall customer experience while showcasing our wide selection of leisure products. This position offers an hourly wage plus commission
Responsibilities
- Engage with customers to understand their needs and provide tailored product recommendations.
- Demonstrate product features and benefits to enhance customer understanding and interest.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- Maintain an organized and visually appealing sales floor that showcases our products effectively.
- Assist with inventory management and restocking of merchandise as needed.
- Upsell additional products and services to maximize sales opportunities.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Requirements
- Proven experience in retail sales or a similar customer-facing role.
- Strong organizational skills with attention to detail.
- Excellent phone etiquette and communication skills for effective customer interaction.
- Ability to understand technical product specifications and convey them clearly to customers.
- Experience with upselling techniques to boost sales performance is preferred.
- Basic math skills for handling transactions accurately.
If you have a passion for leisure products and enjoy helping customers find the perfect fit for their lifestyle, we invite you to apply today and become part of the SML Entertainment family!
Job Type: Full-time
Pay: $16.00-$18.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Ability to commute/relocate:
- Edmonton, AB T6E 3N5: reliably commute or plan to relocate before starting work (required)
Experience:
- High-end sales: 1 year (required)
Licence/Certification:
- Driving Licence and Reliable Vehicle (required)
Work Location: In person
