Patient Care Coordinator (Health & Wellness Clinic)
Compensation: $22–$26/hour + Performance Bonuses
About Us
We are a fast-growing multidisciplinary health & wellness clinic providing Chiropractic, Physiotherapy, Massage Therapy, and Naturopathic services. We focus on delivering structured, results-driven care while creating an exceptional patient experience.
The Role
We are hiring a Patient Care Coordinator to lead our patient onboarding and care planning process.
This is a high-impact role responsible for guiding patients through their care journey—from their first visit to treatment completion—while recommending appropriate services and health products.
Key Responsibilities
- Conduct 30-minute General Assessments for all new patients
- Review and discuss patient intake forms
- Educate patients on clinic services and treatment options
- Recommend appropriate care plans (Chiro, Physio, Massage, etc.)
- Recommend health products (Orthotics, Braces, Compression, etc.)
- Coordinate and schedule patient care plans
- Manage product orders, insurance claims, and renewals
- Conduct treatment reviews and re-evaluations
- Ensure a high-quality patient experience from start to finish
Who We’re Looking For
- Background in Kinesiology, Health Sciences, or similar (preferred)
- Strong communication and interpersonal skills
- Comfortable recommending services and products
- Highly organized and detail-oriented
- Ability to work in a fast-paced clinic environment
Compensation & Growth
- $22–$26/hour base pay
- Monthly performance bonuses based on:
- Product sales
- Patient conversion rates
- Clinic revenue impact
- Clear growth path into senior coordinator or management roles
Why Join Us
- Work in a structured, growth-focused clinic
- Be part of a high-performing team
- Make a real impact on patient outcomes
- Opportunity to increase income through performance
Apply Now
Submit your resume and a brief note explaining why you would be a great fit for this role.
Job Types: Full-time, Part-time, Permanent
Pay: $22.00-$26.00 per hour
Expected hours: 33 – 37 per week
Benefits:
- Company events
- Discounted or free food
- On-site parking
- Store discount
Experience:
- Patient Management: 3 years (required)
- Orthopaedic Device: 1 year (required)
- Anatomy & Biomechanics: 3 years (required)
Work Location: In person
