Summary of Duties
The position is part of the Halton Housing Help team and provides system integration support to address service gaps in the effective delivery of the Halton Region’s centralized approach to Housing First, Transitional and Supportive Housing Programming. Housing Coordinator - System Integration will help clients maintain housing by eliminating barriers and risks through improved system integration and access to additional support services, through the lens of housing preservation. The Program uses a mobile service provider model. The Housing Coordinator - System Integration will work in the community and provide services to clients where needed, as well as through centralized hubs throughout Halton region. Housing Coordinator - System Integration will provide a multi-disciplinary needs assessment to clients, develop an individualized and integrated case plan and coordinate access to these services including sharing case plans, monitoring service delivery and acting as a client advocate.
General Duties
- Support individuals and families with complex needs or who are involved with or would benefit from services across a variety of sectors including employment, education, mental health and social supports. Provide clients support to access emergency shelter services and eliminate barriers and risks through improved system integration and access to additional support services.
- Coordinate service integration for clients when and where needed, as well as through centralized hubs throughout Halton region.
- Triage individuals using the SPDAT into the Region’s By-Name List of individuals experiencing homelessness or at imminent risk who are reluctant to access formalized shelter environments.
- Provide clients with one-to-one support to develop and implement an individualized and integrated case plan.
- Work directly with community service providers to support client transfer and develop and monitor integrated case plans.
- Coordinate clients’ access to support services identified in case plans. Assess clients’ situation to determine if they may qualify for priority status with Halton Access to Community Housing (HATCH) and complete necessary documentation.
- Maintain client records, reports and statistics.
- Act as an advocate for clients on issues relating to system integration.
- Provide backup support and coverage for intensive case managers
Qualifications
Education
Post secondary degree (B.A., B.Sc., B.S.W.) or Approved Equivalent Experience
Experience
2-5 years community based experience
Skills
- Administrative and organizational skills with the ability to prioritize tasks.
- Communication skills (verbal and written) in order to clearly and concisely exchange information with a wide variety of contacts.
- Interpersonal skills to effectively liaise and consult with clients, families, other team members and community contacts.
- Interviewing, assessment and objective observational skills.
- Ability to work both independently and within a team environment.
- Ability to manage a case load in terms of priority and controls.
- Ability to provide system integration services and work within the community.
Knowledge
- Knowledge of community and housing resources, Knowledge of housing, poverty issues and other social issues.
- Knowledge of issues related to mental health, physical disabilities, homelessness or seniors is an asset
- Knowledge of computer based word processing and database entry
Permanent Position Full time
Hourly Rate: $25.00
Earliest Anticipated Start Date: August 17th 2026
Hours of Work: Monday to Friday, 9:00am-4:30pm
Location: Primarily working throughout Halton Region. Car travel required.
Closing Date of Posting: August 3rd 2026
Interested individuals please submit a resume
This job is a union position in the Unifor Local 504 bargaining unit.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- Commuter benefits
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program
Work Location: In person
