Job Summary
Five Star Plumbing, Heating & Air Conditioning areseeking a detail-oriented and organized Office Administrative Assistant to support our daily operations. The ideal candidate will possess strong clerical and customer service skills, with experience in office management, data entry, and using various software tools. This role is essential in maintaining efficient office workflows, managing correspondence, and providing exceptional support to staff and clients. The position offers an opportunity to work in a professional environment where organizational skills and attention to detail are highly valued.
Duties
- Manage front desk responsibilities, including greeting visitors and answering multi-line phone systems with professional phone etiquette
- Perform data entry tasks accurately using QuickBooks and Knowify.
- Maintain filing systems both digitally and physically to ensure easy retrieval of documents
- Support bookkeeping activities and assist with basic accounting tasks using QuickBooks
- Schedule appointments
- Provide customer support by addressing inquiries via phone or email and ensuring excellent service standards
- management and appointment scheduling ( along side the service manger)
- Perform general clerical duties including photocopying and preparing outgoing cheques for A/P.
- Assist in collections and follow up on outstanding balances
- Record payments and update customer accounts
Experience
- Previous office experience is preferred, especially in administrative or clerical role
- Experience with QuickBooks or bookkeeping is a plus
- Strong data entry skills with high accuracy and typing proficiency
- Knowledge of front desk operations, multi-line phone systems, filing procedures, and customer service best practices
- experience should include client record management and appointment scheduling
- Proven organizational skills with the ability to multitask effectively in a fast-paced environment
- Excellent communication skills, including professional phone etiquette and proofreading abilities
Pay: $22.00-$28.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- RRSP match
- Vision care
Work Location: In person
