Join the Stahl Peterbilt Parts team at our Fort McMurray location, where your expertise directly supports customer satisfaction and operational excellence. In this fast-paced environment, you’ll work alongside a dedicated team committed to quality service and strong internal partnerships. Stahl Peterbilt is a family-owned, Alberta-based business, known for its professional, collaborative culture, offering long-term stability and high job satisfaction.
As a Parts Technician, you will support daily Parts Department operations by maintaining accurate inventory, coordinating inter-branch document flow, and delivering exceptional customer service. You will perform Parts Technician duties while working closely with customers, suppliers, and internal teams to support department goals. Your professionalism, organization, and attention to detail will help ensure company standards and service expectations are consistently met.
The position involves a shift rotation.
Job Description and Responsibilities:
Duties and responsibilities of the position include, but are not limited to:
- Parts Technician: Perform all core Parts Technician duties, including researching, ordering, billing, shelving, and issuing parts for all makes of Class 7 and 8 trucks in accordance with company standards.
- Customer Service: Deliver exceptional customer service by responding professionally to inquiries, concerns, warranties, and returns while building and maintain strong customer relationships.
- Inventory Control & Warehouse Management: Maintain accurate inventory levels through effective stock management, system and physical counts, quotation processing, stock returns, and efficient use of warehouse space.
- Inter-Branch Coordination & Documentation: Ensure timely and accurate document and parts flow between branches by working collaboratively to maximize inventory availability and operational efficiency.
- Sales Support & Business Development: Support parts sales growth and departmental objectives by identifying new opportunities, promoting Online Parts Counter (OPC), and participating in marketing and best-practice initiatives.
- Safety & Compliance: Comply with all health and safety regulations, follow departmental processes, and consistently represent Stahl Peterbilt’s culture, values, and professionalism in all interactions.
Performance and Culture Expectations
- Customer-First Mindset: Consistently deliver high-quality service to customers by responding promptly, accurately, and professionally to all inquiries and requests.
- Accountability: Take ownership of responsibilities by meeting performance standards, following established processes, and completing work accurately and efficiently.
- Teamwork and Collaboration: Work collaboratively with Parts, Service, Sales and other departments to support shared goals, maintain positive working relationships, and ensure seamless operations.
- Professional Conduct: Demonstrate maturity, integrity, and respect in all interactions while actively representing Stahl Peterbilt’s values, culture, and commitment to safety and excellence.
Employment Qualifications:
- Red Seal Journeyman Parts Technician certification or equivalent experience/apprenticeship.
- High school diploma
- Intermediate computer skills (Microsoft Office Suite), with experience using or adapting to PC-based systems.
- Must be organized and exhibit excellent verbal and written communication skills.
- Must be able to pass a pre-employment medical and criminal record check prior to hiring.
What We Offer:
- Highly competitive wage.
- Comprehensive benefits package including medical, dental, life, and RRSP matching.
- Possibility for tuition and skills improvement reimbursement.
- Opportunities for career advancement within the company.
- Employee training track through our portals and OEM courses.
- Friendly and safe environment with high level of job satisfaction and stability.
- State of the art facilities.
- Employee draws for Edmonton Oilers, Edmonton Elks, and Rogers Place events.
- Employee lunch days including Summer BBQs.
- Staff pricing on retail purchases in Parts Department.
Additional Comments:
- Stahl Peterbilt would like to thank you for your interest but will only contact applicants if they are selected for an interview.
Job Type: Full-time
Benefits:
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care
Application question(s):
- Do you have previous experience working in a dealership?
- Are you able to commit to a shift schedule?
Education:
- Secondary School (preferred)
Work Location: In person
