North Country Customs Heavy Duty (NCCHD) IS HIRING!
Base + Commission
Trailer Sales & Light Mechanical Technician
Regina, Saskatchewan
Join a Team That Keeps Saskatchewan Moving
North Country Customs Heavy Duty (NCCHD) is a locally owned and operated dealership specializing in trailer sales, service, and repairs. We proudly represent industry-leading trailer manufacturers and provide our customers with quality products, expert service, and an exceptional customer experience.
As our business continues to grow, we're looking for a motivated, hands-on individual to join our team as a Trailer Sales & Light Mechanical Technician. This is a unique opportunity for someone who enjoys helping customers while also working in the shop preparing, servicing, and maintaining trailers.
About the Role
You'll assist customers in finding the right trailer for their needs while helping ensure every trailer leaving our lot is safe, functional, and ready for work.
No two days are the same. One day you may be helping a customer purchase their first utility trailer, and the next you could be installing accessories, performing inspections, or assisting with repairs in the shop.
You will also play an active role in promoting and supporting the growth of our family of companies, including Prairie Crane, NCC and Alpine. This includes creating engaging content for social media, assisting with marketing campaigns, showcasing products and services, highlighting completed projects, promoting special events and job opportunities, and helping maintain a consistent and professional brand image across all platforms. You will work closely with each team to develop creative marketing initiatives, increase brand awareness, engage with customers, and support the continued growth and success of each company.
Responsibilities
Sales & Customer Service
- Welcome customers and provide a professional, knowledgeable sales experience.
- Help customers select the right trailer for their specific needs and applications.
- Demonstrate trailer features, specifications, capacities, and available options.
Shop & Mechanical Responsibilities
- Perform pre-delivery inspections (PDIs) on new trailers.
- Install trailer accessories including hitches, jacks, winches, toolboxes, lighting, ramps, and tie-down systems.
- Perform light mechanical repairs and routine trailer maintenance.
- Troubleshoot and repair trailer lighting, brake, wiring, suspension, axle, and wheel bearing issues.
- Assist with service work and warranty repairs.
- Keep the shop clean, organized, and operating efficiently.
- Assist head technicians with larger repairs when required.
- Test trailers before delivery to ensure they meet quality and safety standards.
Qualifications
We're looking for someone who:
- Has excellent customer service and communication skills.
- Enjoys both sales and hands-on mechanical work.
- Is self-motivated, dependable, and eager to learn.
- Has basic mechanical knowledge and experience using hand and power tools.
- Is comfortable learning trailer systems, towing equipment, and product specifications.
- Can prioritize multiple tasks in a fast-paced environment.
- Works well independently and as part of a team.
- Holds a valid Class 5 driver's licence.
Preferred Qualifications
- Experience in trailer, automotive, agricultural, or equipment sales.
- Experience servicing or repairing trailers.
- Knowledge of trailer electrical systems, brakes, bearings, axles, and suspension.
- Welding or fabrication experience is considered an asset.
- Prepare quotes, purchase agreements, financing paperwork (where applicable), and other sales documentation.
- Follow up with customers before and after the sale to ensure satisfaction.
- Photograph trailers and assist with online listings and social media marketing.
- Maintain an organized, attractive sales lot and ensure trailers are display-ready.
- Attend trade shows, community events, and customer demonstrations to promote NCCHD.
- Build relationships with contractors, farmers, municipalities, and commercial customers.
- Monitor sales performance and submit weekly and monthly reports to the Sales Manager.
- Experience using Microsoft office, word, and excel
- Maximizing social media
- Work with industry-leading trailer brands.
Why Join NCCHD?
- Work with industry-leading trailer brands.
- Enjoy a variety of work with no two days alike.
- Competitive compensation with opportunities for growth.
- Ongoing product and technical training.
- Supportive, family-owned team environment.
- Be part of a company that values hard work, customer service, and teamwork.
Join Our Team
If you enjoy working with customers, solving problems, and getting your hands dirty, we'd love to hear from you. Join a growing team where you can build a rewarding career in both trailer sales and service.
Apply today by sending your resume to [email protected].
- Enjoy a variety of work with no two days alike.
- Competitive compensation with opportunities for growth.
- Ongoing product and technical training.
- Supportive, family-owned team environment.
- Be part of a company that values hard work, customer service, and teamwork.
Pay: $50,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Paid time off
- RRSP match
Work Location: In person