Overview
We are seeking a proactive and systems-oriented Office Support & Operations Coordinator to bridge the gap between administration, safety, and project research. This role is designed to relieve executive pressure by taking full ownership of the company’s safety culture, assisting with high-level scheduling, and acting as a systems implementer under the direction of the CEO.
Key Responsibilities
1. Safety Leadership & Compliance
- Safety Representative: Serve as the primary point of contact for all safety matters, ensuring the company meets and exceeds industry standards. Master the Atlas safety platform to manage documentation and compliance.
- Training & Meetings: Conduct regular safety meetings and coordinate with the Scheduler to ensure all staff receive mandatory training.
- Process Management: Oversee the incident reporting process and implement new safety measures to modernize our current protocols.
- Safe Work Procedures: Use our safety program to develop and train safe work procedures.
2. Scheduling & Reception Support
- Scheduling: Learn the core scheduling functions to provide seamless coverage for the primary Scheduler during time off or illness. Manage phone reception and scheduling duties one day per week to maintain proficiency.
- Training Resources: Develop and maintain a comprehensive training system/manual to ensure all resources are available for future onboarding.
3. Systems Implementation & Training
- Process Optimization: Work alongside the CEO to identify, review, and update internal business systems.
- Documentation: Gather technical insights from field staff and office personnel to prep training materials.
- Follow-up: Monitor the implementation of new systems to ensure they are being used correctly, providing corrective training where necessary.
4. Research & Facility Management
- Project Research: Lead research for small projects (e.g., storage security gates, new entrance) and large capital purchases (e.g., Bobcats, specialized tools). This will include all kinds of tasks that the CEO or Office staff need support with.
- Facility Oversight: Handle building lease/purchase details and maintenance.
- Budgeting: Develop and price out building renovations in collaboration with the Bookkeeper to establish project budgets.
5. Technical Training Coordination
Liaise with suppliers and educational institutions to facilitate specific training paths:
- Senior Techs: Refrigeration and VRV courses.
- Junior Techs : Heat pump and equipment training.
- Electrical: Specialized electrical training
Qualifications & Skills
- Systems Thinker: Ability to understand complex workflows and improve them.
- Research Savvy: Comfortable gathering data and pricing for significant business investments.
- Communication: Strong ability to advise on marketing (signage/swag) and support sales efforts for large-scale customers.
- Adaptability: Comfortable moving between administrative tasks, safety oversight, and facility management.
- Scheduling: Comfortable on the phone and able to dispatch techs. This can be taught but experience in this area will be very helpful
PREFERRED EDUCATION : GRADE TWELVE
DRIVERS LICENSE REQUIRED : CLASS 5
CAR NOT REQUIRED
COMPANY WEBSITE : HUNTERBILT.CA
Job Type: Part-time
Pay: $22.00-$28.00 per hour
Benefits:
- Flexible schedule
- Tuition reimbursement
Work Location: Hybrid remote in Telkwa, BC
