About Us
Holiday Inn Express is part of the global InterContinental Hotels Group (IHG) family, known for delivering smart, simple travel experiences. Our Fredericton property is committed to providing exceptional service, modern comfort, and consistent quality to every guest.
Position Overview
The General Manager is responsible for the overall leadership, strategic direction, and day-to-day operations of the hotel. This role ensures operational excellence, financial performance, and adherence to brand standards while fostering a positive team culture.
Key Responsibilities
- Lead all aspects of hotel operations, including front office, housekeeping, and maintenance
- Drive revenue growth, profitability, and market share
- Manage annual budgets, forecasts, and financial reporting
- Recruit, train, and mentor department leaders and staff
- Ensure compliance with brand standards and company policies
- Deliver outstanding guest satisfaction and handle escalated concerns
- Build relationships within the local community and tourism sector
- Maintain high standards of health, safety, and regulatory compliance
Qualifications
- Minimum 5 years of progressive hotel management experience (GM or Assistant GM preferred)
- Proven track record in financial management and operational leadership
- Strong understanding of hotel systems and revenue management practices
- Excellent leadership, communication, and problem-solving skills
- Customer-focused mindset with a passion for hospitality
What We Offer
- Competitive salary and performance-based incentives
- Comprehensive benefits package
- Employee hotel discounts worldwide
How to Apply
Interested candidates are invited to submit their resume and cover letter. Only those selected for an interview will be contacted.
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Work Location: In person
