The Aboriginal Health & Wellness Centre of Winnipeg, Inc. is accepting applications from qualified persons for the Director of Programs position. AHWC is committed to achieving employment equity, therefore encourage applicants to self-declare in cover letter if Indigenous _(First Nation, Status and Non-Status, Metis and Inuit)
Job Summary
Working under the Direction of the Chief Operating Officer the Director of Programs is responsible for providing a broad spectrum of services to meet the needs of the program participants via direct and indirect contact.
The Director of Programs is responsible for assisting in the ongoing development and the day-to-day management of the Abinotci Mino-Ayawin (AMA), Headstart (HS), Men’s Healthy Living Program (MHLP), Insight Mentor Program (IMP), and Indian Resolution Program (IRS) Programs. Under the direction of the Chief Operating Officer this position is also responsible for the direct supervision of the AMA, HS, MHLP, IMP, and IRS Programs Support staff.
The Director of Programs in collaboration with the Senior Staff will implement strategies based on situational evaluations, needs assessments, and the formulation of remedial strategies to meet the constituent’s needs in an effective and respectful manner. Ability to work in an environment that supports participants who may be hostile, oppositional and volatile, while at all times maintaining composure and behave in a professional and dignified manner.
The Director of Programs will ensure that all activities are undertaken in a manner that is consistent with and complementary to the Vision Statement, the Principles and Values, and the policies and procedures of the Aboriginal Health & Wellness Centre.
DUTIES & RESPONSIBILITIES
Working under the direction of the Chief Operating Officer -
- Responsible for overseeing the day-to-day activities of the programs
- Assist in the development of short and long term plans for programs, monitor progress, assure adherence and evaluate performance
- Assist in design of performance objectives and implement and monitor programming to meet desired outcomes
- Assist in the development of yearly outreach plan(s) according to program needs and capacity
- Organize and establish meetings on regular basis with designated individuals/agencies to foster positive relationships
- Supervise frontline staff by articulating expectations, displaying and modeling professional behavior, maintaining open lines of communication and being clear about roles and relationships
- Address staff needs and identify relevant external training opportunities as required
- Assist with the development of public relations and communications strategies to support program goals and increase community awareness
- Provide leadership and guidance to staff on clinical issues, and recording confidential information (PHIA, FIPPA) etc.
Reporting
- Maintain and supply a thorough and accurate record of all program activity including program statistics, narratives, special events, workshops
- Prepares, organizes and facilitates staff team meetings
- Provides information and documentation of all documents connected to the continued funding of the program, in conjunction with the Executive Director
- Submits program reports as required
- Ensure that all staff members work in a way that demonstrates an understanding and commitment to the rights of participants being served
- Consistently apply non-aversive strategies developed in response to challenging behaviours, and contribute to the review and development of any such strategies
- Support staff in providing outreach, diversion, advocacy, and other needed services for participants in any environment including: the streets, shelters, prisons, hospitals, apartments, office, etc.
- Provide staff with feedback and constructive criticism, when required
- Maintains and supports respectful working relationships with colleagues, staff of AHWC, external service providers, community agencies, etc.
- Follows through on team related goals i.e.: special events, facilitating networking meetings, etc.
- Provides a program orientation to new program staff and student placements
- Provide input into employee performance evaluation
- Review with staff organizational changes to policies and practices.
- Distribute/assign and oversee staff workload
- Participate in staff recruitment and hiring for direct service vacant positions
- Oversee new employee program orientation and ongoing training as required
- Adhere to the definition of and reporting procedures legislated by the Province of Manitoba and Federal government; i.e. Child and Family Services, PHIA etc.
- Facilitate, support and manage a crisis response when required and provide written documentation/reports as required.
- Incorporate sound conflict resolution practices as required in the event of staff or staff/participant conflict
- Ability to work with culturally diverse people and the familiarity with First Nation, Métis and Inuit communities and issues and challenges facing those choosing to move to Urban Centres is an asset.
- Possess a detailed knowledge of applicable legislation and / or regulations governing the rights and obligations of individuals / families seeking support from the Centre.
- Adheres to the definition of, and reporting procedures as legislated by the Province of Manitoba i.e. the Child and Family Services Act etc.
- Working in a team environment with cultural groups, high needs, and marginalized populations;
- Able to work independently and utilize sound judgment to perform all assigned duties with minimal supervision.
- Able to exercise discretion, compassion, empathy and maintain confidentiality.
- Able to establish and maintain effective working relationships with constituents, co-workers, management team and community agencies.
- A confident self starter able to meet challenges and to overcome obstacles.
- Demonstrated capacity to function effectively in a working team environment.
- Other duties as may be assigned
Qualifications
- Masters level or Bachelor’s degree in Social Work, or a BA in Social Sciences to meet the needs of vulnerable population or a combination of education and experience deemed acceptable by the AHWC
- Minimum of 3 years related experience in program management or supervisory role, community outreach, mental health, addictions or housing programs
- Strong Leadership Skills and supervisory experience
- Experience, knowledge and understanding of systems related to community outreach, mental health, addictions, trauma, Harm Reduction and Disabilities (FAS/FASD)
- Previous practical experience in working within an Aboriginal-based community services providing holistic support to individuals and families.
- Excellent communication and interpersonal skills including skills in conflict resolution, team building
- Ability to liaise effectively and positively with ancillary community groups, agencies and service providers
- Organized to work efficiently in a busy work environment
- Should be self -motivated and able to work with minimal supervision
- Ability to promote and strategies to create a positive work environment
- Must be able to work under pressure and with competing priorities.
- Must be highly organized and able to work well with others
- Able to work with a diverse population
- Must have strong interpersonal, written and oral communication skills
- Creative, strategic and analytic thinker
- Demonstrated experience in staff supervision and ability to plan and assess independent fieldwork undertaken by program staff
- Possess a good working knowledge of Microsoft Word, Excel, PowerPoint and Keyboarding
- Possess a current Province of Manitoba Driver’s License and a suitable vehicle for work-related transportation
- Successful applicant must supply an acceptable Criminal Record Check and Child/Adult Abuse Registry Form
We thank all who apply and advise that only those selected for further consideration will be contacted.
Hours of Work: 8:30 AM – 4:30 PM - Monday to Friday
Please provide a cover letter and resume to:
[email protected]
Deadline: July 24th, 2026
Job Type: Full-time
Pay: $49.00 per hour
Work Location: In person
