Loch Lomond Veterinary Hospital is seeking a friendly, organized, and compassionate Veterinary Assistant/Exam Room Assistant to join our team!
Loch Lomond Veterinary Hospital is dedicated to providing our patients with the highest standard of care. Our commitment to unparalleled service ensures our clients receive open and honest communication. We believe in practicing high-quality evidence-based veterinary medicine and surgery, all within a warm and collaborative environment.
Our goal is to educate our clients about animal care and ownership, while promoting public health awareness. We strive to build strong partnerships with our clients that prioritize their pet’s health and nurture the human-animal bond. Respect, honesty, and compassion guide everything we do, for both our clients and their pets.
We value our team and the important role each member plays. We are committed to training, mentoring, and supporting staff as they grow in their careers. We are currently seeking a passionate Veterinary Assistant to join our team. This role blends hands-on patient care with client-facing reception support and is vital to the daily flow of the hospital.
Why Join Us?
We recognize that every employee is unique and are committed to providing a supportive workplace and compensation package that reflects individual experience, growth, and professional goals.
Benefits include:
- Extended Health & Dental Benefits
- Continuing Education Stipend
- Vacation Premiums & Paid Time Off
- And more!
Key Responsibilities
- Safely restrain and handle animals for examinations and procedures
- Assist with patient preparation, treatments and recovery
- Monitor patients and report concerns to the veterinary team
- Maintain patient comfort and cleanliness
- Educate clients on basic at-home care and follow-up instructions as directed
- Offer empathy and support to clients during emotional or stressful situations
- Process payments, invoices and client accounts
- Maintain accurate medical records and update patient information
- Assist Veterinarians during appointments and procedures
- Prepare exam rooms, treatment areas, and surgical suites
- Clean, sanitize, and maintain hospital equipment and workspaces
- Assist with laboratory samples and basic diagnostics as directed
Qualifications
- Previous experience as a Veterinary Assistant, Receptionist or in an animal-care role is considered an asset - but not required
- Willingness to learn and grow in a multi-faceted role
- Strong interpersonal, organizational, and communication skills
- Calm, compassionate, and dependable demeanour
- Ability to remain calm and focused in a fast-paced or high-stress environment
- Physical stamina and the ability to lift 50 lbs, or 23 kgs, and restrain animals when necessary.
- Commitment to upholding ethical standards and providing exceptional patient care.
- Equine experience is an asset.
- Experience using Idexx Neo Practice Management Software is an asset
Job Type: Full-time
Pay: $18.00-$21.00 per hour
Experience:
- Veterinary: 1 year (preferred)
Work Location: In person
