Sales and Account Coordinator
About TKO Jersey Co.
TKO Jersey Co. is one of Canada’s fastest-growing custom sports apparel companies. We specialize in fully customized team uniforms, apparel, online team stores, and spirit wear for sports associations across Canada. Our reputation has been built on outstanding customer service, industry-leading turnaround times, high-quality products, competitive pricing and unique designs.
We’re looking for an energetic, creative, and driven Sales and Account Coordinator who enjoys building relationships, solving customer problems, and helping organizations look their best.
Position Summary
The Sales and Account Coordinator is responsible for growing TKO Jersey Co. by developing new association relationships while providing exceptional service to existing customers.
This role combines outbound sales, account management, apparel design coordination, customer service, and project management. You will be the primary point of contact for many customers, from the first conversation through apparel concept development, order placement, production coordination, and future growth opportunities.
This position is ideal for someone who enjoys meeting new people, being creative, managing multiple projects simultaneously, and making a measurable impact on a growing business.
Key ResponsibilitiesBusiness Development
- Identify and pursue new sports associations, clubs, leagues, schools, and organizations.
- Build and manage a consistent prospect pipeline.
- Generate new business through outreach, networking, referrals, and in-person visits.
- Conduct sales meetings and present TKO’s value proposition.
- Prepare quotes and proposals.
- Build long-term relationships with key decision-makers.
- Represent TKO at tournaments, trade shows, and community events.
Account Management & Customer Service
- Serve as the primary contact for assigned associations, managing relationships from onboarding through repeat ordering while coordinating launches, seasonal orders, and identifying growth opportunities.
- Respond to inquiries regarding products, pricing, timelines, and orders while resolving issues quickly and professionally to ensure a high level of customer satisfaction.
Apparel Design & Creative Coordination
- Collaborate with customers to understand branding and vision, develop and present apparel concepts, coordinate with the design team on revisions and approvals, and manage feedback to ensure final artwork meets expectations.
Project Coordination
- Oversee orders from sale through production, ensuring timelines, communication, and delivery expectations are met.
What We’re Looking For
The ideal candidate is someone who:
- Enjoys meeting and building relationships with new people.
- Involved with minor sports associations such as Hockey and Baseball
- Is comfortable making cold calls and initiating conversations.
- Has strong customer service skills.
- Is creative and enjoys apparel and branding.
- Can manage multiple priorities simultaneously.
- Is highly organized and detail-oriented.
- Is coachable and eager to learn.
- Is self-motivated and able to work independently.
- Communicates professionally both verbally and in writing.
- Takes ownership of customer relationships from beginning to end.
- Works well in a collaborative team environment.
QualificationsRequired
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Comfortable learning new software and technology.
- Valid driver’s licence and willingness to travel for day trips throughout Ontario.
- Willingness to occasionally work evenings and weekends for customer meetings, tournaments, and events.
Assets
- Experience working with a minor sports association.
- Experience selling to sports associations, clubs, or organizations.
- Sales or customer service experience.
- Experience working with custom sports apparel or promotional products.
- Interest or involvement in organized sports.
What We Offer
- Full-time permanent position.
- Comprehensive onboarding and training.
- Company-wide incentive program.
- Opportunity to help shape one of Canada’s fastest-growing custom sports apparel brands.
- A collaborative, entrepreneurial team where your ideas matter.
- Significant opportunities for professional growth as the company continues to expand.
If you’re passionate about sports, enjoy building relationships, and want to play an important role in growing a Canadian apparel brand, we’d love to hear from you.
Pay: $25.00-$32.50 per hour
Benefits:
- Casual dress
- On-site parking
Work Location: In person
